What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 7.9 out of 100
11 Ratings
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Score 8 out of 100

Likelihood to Recommend

LoadSpring

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
Anonymous | TrustRadius Reviewer

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

LoadSpring
7.4
Paymo
7.2
Task Management
LoadSpring
8.0
Paymo
8.4
Resource Management
LoadSpring
8.0
Paymo
8.0
Gantt Charts
LoadSpring
7.0
Paymo
8.0
Scheduling
LoadSpring
9.0
Paymo
7.4
Workflow Automation
LoadSpring
8.0
Paymo
Team Collaboration
LoadSpring
8.0
Paymo
6.0
Document Management
LoadSpring
6.0
Paymo
6.4
Email integration
LoadSpring
6.0
Paymo
5.1
Mobile Access
LoadSpring
6.0
Paymo
7.4
Timesheet Tracking
LoadSpring
7.0
Paymo
9.0
Change request and Case Management
LoadSpring
8.0
Paymo
Budget and Expense Management
LoadSpring
8.0
Paymo
7.9
Support for Waterfall Methodology
LoadSpring
Paymo
5.0

Professional Services Automation

LoadSpring
7.5
Paymo
8.3
Quotes/estimates
LoadSpring
8.0
Paymo
8.0
Invoicing
LoadSpring
7.0
Paymo
9.0
Project & financial reporting
LoadSpring
8.0
Paymo
8.0
Integration with accounting software
LoadSpring
7.0
Paymo

Pros

LoadSpring

  • Management of sessions.
  • Account/license management.
  • Reliability.
Anonymous | TrustRadius Reviewer

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Daniel Summers Jr | TrustRadius Reviewer

Cons

LoadSpring

  • Self-service account reactivation.
  • Integration of instructions on a per application level.
  • Built in linked help for companies using the software.
Anonymous | TrustRadius Reviewer

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Kaitlin Berg | TrustRadius Reviewer

Support Rating

LoadSpring

LoadSpring 8.0
Based on 1 answer
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
Anonymous | TrustRadius Reviewer

Paymo

Paymo 8.0
Based on 2 answers
Not quite as quick to respond as I'd like but very helpful either way.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LoadSpring

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
Anonymous | TrustRadius Reviewer

Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Neal Bauer | TrustRadius Reviewer

Return on Investment

LoadSpring

  • Great license manager.
  • Has great up-time for hosting our application.
  • Self service account management is non-existent.
Anonymous | TrustRadius Reviewer

Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Heather Miller | TrustRadius Reviewer

Screenshots

Pricing Details

LoadSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

LoadSpring Editions & Modules

Additional Pricing Details

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
11.95*

* per user/per month

Paymo Editions & Modules

Edition
Small Office11.951
Business18.951
  1. per user/per month
Additional Pricing Details
Free version available for freelancers.

Rating Summary

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