LoopFuse (discontinued) vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LoopFuse (discontinued)
Score 6.6 out of 10
N/A
LoopFuse was a marketing automation platform targeted primarily at SMBs. Functionalities include email marketing, lead nurturing, lead scoring and social listening capability. It was acquired by Salesfusion, which in turn was acquired by SugarCRM. The Salesfusion marketing automation solution is now available as Sugar Market.
$275
per month
Oracle CRM On Demand
Score 8.3 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
LoopFuse (discontinued)Oracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LoopFuse (discontinued)Oracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LoopFuse (discontinued)Oracle CRM On Demand
Top Pros
Top Cons
Features
LoopFuse (discontinued)Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.8
10 Ratings
10% above category average
Customer data management / contact management00 Ratings9.410 Ratings
Workflow management00 Ratings8.99 Ratings
Territory management00 Ratings9.49 Ratings
Opportunity management00 Ratings9.310 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.07 Ratings
Contract management00 Ratings7.79 Ratings
Quote & order management00 Ratings8.59 Ratings
Interaction tracking00 Ratings8.39 Ratings
Channel / partner relationship management00 Ratings8.38 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.5
9 Ratings
9% above category average
Case management00 Ratings8.59 Ratings
Call center management00 Ratings8.79 Ratings
Help desk management00 Ratings8.19 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.8
9 Ratings
11% above category average
Lead management00 Ratings8.99 Ratings
Email marketing00 Ratings8.88 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.7
9 Ratings
11% above category average
Task management00 Ratings8.38 Ratings
Billing and invoicing management00 Ratings9.78 Ratings
Reporting00 Ratings8.38 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.4
9 Ratings
8% above category average
Forecasting00 Ratings8.79 Ratings
Pipeline visualization00 Ratings8.69 Ratings
Customizable reports00 Ratings8.09 Ratings
Customization
Comparison of Customization features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.4
10 Ratings
7% above category average
Custom fields00 Ratings8.910 Ratings
Custom objects00 Ratings8.110 Ratings
Scripting environment00 Ratings8.08 Ratings
API for custom integration00 Ratings8.79 Ratings
Security
Comparison of Security features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
9.4
10 Ratings
11% above category average
Single sign-on capability00 Ratings9.08 Ratings
Role-based user permissions00 Ratings9.910 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
9.9
6 Ratings
28% above category average
Social data00 Ratings9.86 Ratings
Social engagement00 Ratings9.96 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
8.6
9 Ratings
15% above category average
Marketing automation00 Ratings8.59 Ratings
Compensation management00 Ratings8.88 Ratings
Platform
Comparison of Platform features of Product A and Product B
LoopFuse (discontinued)
-
Ratings
Oracle CRM On Demand
9.3
7 Ratings
20% above category average
Mobile access00 Ratings9.37 Ratings
Best Alternatives
LoopFuse (discontinued)Oracle CRM On Demand
Small Businesses
SALESmanago
SALESmanago
Score 9.8 out of 10
vCita
vCita
Score 9.5 out of 10
Medium-sized Companies
SALESmanago
SALESmanago
Score 9.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.5 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LoopFuse (discontinued)Oracle CRM On Demand
Likelihood to Recommend
8.3
(3 ratings)
8.2
(11 ratings)
Likelihood to Renew
5.6
(3 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
LoopFuse (discontinued)Oracle CRM On Demand
Likelihood to Recommend
Discontinued Products
My advice in choosing software in general is to know what you want to get out of the software. Then start researching the software on your own to see what features and benefits each has that will help you accomplish what you need. Once you have a good idea of what sorts of features you're looking for, reach out to the vendors that have them to see demos. Get really in-depth with your demos and ask for practical use-cases for each feature. Free trials are pretty useless with this sort of technology because the initial set-up is so time-consuming that you would either not set it up properly, or you would not stop using the provider you chose after the set up because you don't want to do it again!
Read full review
Oracle
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Read full review
Pros
Discontinued Products
  • It is easy to use without too much set-up.
  • The e-mail engine is simple to use and straightforward, and e-mails seemed to get delivered for the most part.
  • The reporting information is very in-depth and detailed.
Read full review
Oracle
  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Read full review
Cons
Discontinued Products
  • I think creating the HTML email campaigns could be made easier.
  • I would like to have more HTML templates available.
Read full review
Oracle
  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Read full review
Likelihood to Renew
Discontinued Products
Loopfuse was great for a startup with a limited budget and limited technical resources, but it's not something I'd use for a larger company because the functionality can be fairly limited compared to other similar products. If I were in a startup again, I wouldn't hesitate to use them for a second. I would also note that, when I first started using them, they were great about answering questions via phone, email, web form, forum, etc - which is one of the reasons I went with them. When I used them at a later company, I found they were a little less receptive to 1x1 support with the cheaper plan I was using. I can't blame them for that, but it wasn't always intuitive to use their product (even after having used it for a year).
Read full review
Oracle
No answers on this topic
Usability
Discontinued Products
It's pretty easy to use without any technical abilities, but the email editor will require html skills (no drag and drop).
Read full review
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Read full review
Implementation Rating
Discontinued Products
No answers on this topic
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
Alternatives Considered
Discontinued Products
At the time we had to choose between several versions of marketing products. We decided to choose LoopFuse since a few of our employees were quite amused with the ease of use of LoopFuse. Also when looking at cost-effectiveness LoopFuse is a great product for the smaller companies. Making the decision was not too hard.
Read full review
Oracle
Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Read full review
Return on Investment
Discontinued Products
  • I can't really quantify ROI from Loopfuse
Read full review
Oracle
  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Read full review
ScreenShots