Lucidspark vs. Zoho Cliq

Lucidspark is well suited for teams who want to be aligned in understanding. Lucidspark even works well as an ideation or brainstorming tool an individual can use in isolation. Lucidspark would not work so well if it is needs to be an authoritative source of information but luckily there is a way to convert Lucidspark to Lucidchart

Incentivized

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.

• Intuitive and simple design is one of its strong points, so zero learning curve!
• Clearing away the whole board or parts of the board is a breeze to avoid confusion.
• The different pens with colors and nib thickness allow easy explanations.

Incentivized

• Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
• The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
• It integrates really well with other Zoho apps.
• Their support is excellent. We got useful, informative responses from them when we had to contact them.

Incentivized

• After editing one item on a board, all other items can be dimmed, took me a few seconds to work out that I had to hit the ESC key to resolve
• Can't put my finger on exactly why but the minimap is a bit frustrating to use
• I'd really like to see options that only admins have visible but not clickable, then I'd know without asking that a given thing could be accomplished

Incentivized

• Not missing functionality as such but would be useful to record audio chats
• Zoho not as widely adopted than other Chat clients like Hangouts/Skype

Incentivized

It’s integral to the way we operate and run the business. It’s slick, professional and always having new features added

Incentivized

Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.

Incentivized

This is the where Lucidspark has some opportunity to have improvement, the learning curve can be not as intuitive as Lucidchart. The main area of improvement would be to have a similar interface as Lucidchart. For example, to scroll between the x and y axis can be difficult until the user discovers the tab on the left hand side that has the arrow and the hand. Until the user discovers that tab on the left hand side, the chart is difficult to navigate around.

Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.

From the sales team to the online training resources, there is so many ways that you can get information and questions answered the people over at Lucid really go out their way to ensure you and your teams success not to mention all of the help and support in app. Its the attention to detail and understanding of their user base that puts them over the other companies.

Incentivized

Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.

Incentivized

It is a very accessible and wide range of tools to help kick-off any projects and brainstorming sessions. It is user-friendly in terms of content sorting and collaborative ideations. It is also loaded with good quality export options and colours for a very practical client presentation and team understanding of the content across boards.

Incentivized

We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.

Incentivized

• I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.

Incentivized

• Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
• Negative - Yet another comms channel to manage would like to have less. But see previous positive
• Positive - Came as part of my Zoho One subscription so low cost
• Has a wealth of options still to investigate as part of Cliq

Incentivized