What users are saying about
2 Ratings
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Score 9.1 out of 100
7 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Lucidworks Fusion

Very well suited for out of the box enterprise search applications.
Anonymous | TrustRadius Reviewer

Searchspring

SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week.
Anonymous | TrustRadius Reviewer

Pros

Lucidworks Fusion

  • Signals feature to boost search results helps search relevancy
  • Business Rules feature for tuning search results
  • Query pipeline design gives great flexibility in application development
Anonymous | TrustRadius Reviewer

Searchspring

  • Reporting
  • Supporting the integration with our product feed
  • Being able to quickly make changes through the back office
Chris Wood | TrustRadius Reviewer

Cons

Lucidworks Fusion

  • Documentation can be improved
Anonymous | TrustRadius Reviewer

Searchspring

  • Reporting is very basic.
Ryan Dahlstrom | TrustRadius Reviewer

Usability

Lucidworks Fusion

Lucidworks Fusion 9.1
Based on 1 answer
It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.
Anonymous | TrustRadius Reviewer

Searchspring

No score
No answers yet
No answers on this topic

Support Rating

Lucidworks Fusion

Lucidworks Fusion 9.1
Based on 2 answers
It has continued to improve over the years.
Anonymous | TrustRadius Reviewer

Searchspring

Searchspring 10.0
Based on 2 answers
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lucidworks Fusion

IDOL seems to be a blackbox solution. Fusion is much more flexible with more features and options for developers to choose from.
Anonymous | TrustRadius Reviewer

Searchspring

We used a bespoke inhouse system before
Chris Wood | TrustRadius Reviewer

Return on Investment

Lucidworks Fusion

  • Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
  • Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.
Anonymous | TrustRadius Reviewer

Searchspring

  • Improved customer experience has led to fewer abandons on search pages.
  • Improved search results make key products more readily found.
  • Search results are actually relevant to search query.
Ryan Dahlstrom | TrustRadius Reviewer

Pricing Details

Lucidworks Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Searchspring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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