Likelihood to Recommend Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
Read full review I think that every scenario where you need to present information as a video, maybe on a website or something like that, will be great to explore the functionalities that Midstamp has for you. Also, a great scenario will be one where you want other people to get involved and keep their attention on.
Read full review Pros Great visual interface. Helps us to zero in on what we need to do our job. Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results. Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is. Read full review The opportunity to have customized and professional content Great for collaboration tool Interactive videos that increase engagement Read full review Cons Aggregated data for a particular page type or directory is clunky and requires multiple steps. Heatmap access requires direct input of targeted pages - having quick links would be easier. Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays. Read full review Add a comment section for users. Nothing more. Read full review Likelihood to Renew The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
Read full review Support Rating Good, timely responses from knowledgeable support team members.
Read full review Alternatives Considered Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
Ramon Khan Online Marketing Director | Business Develoment
Read full review Other products created videos that did not look professional or clean and were not customizable. We selected Mindstamp because of all the different tools and options it includes. Videos look amazing, are easy to create, there are different tutorials available as well if you need them. Videos are interactive, customizable, and make the user experience so much better.
Read full review Return on Investment Improve customer satisfaction. Find bugs faster. Get closer to the customer with regular polls. Read full review It allows us to present our information in more visual and interactive ways. Help us creating and using distance learning materials. Making clases more dynamic. Read full review ScreenShots