MaestroQA vs. Podbean

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MaestroQA
Score 8.5 out of 10
N/A
MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA.N/A
Podbean
Score 8.6 out of 10
N/A
Podbean is presented as an easy but powerful platform for podcast hosting and monetization, from the company of the same name in New York. Additionally, the Podbean Pro edition is for business enterprises, supporting internal communications by enabling users to create, publish, manage and measure corporate audio and video podcasts at scale, to meet enterprise podcast needs.
$14
per month
Pricing
MaestroQAPodbean
Editions & Modules
No answers on this topic
Unlimited Audio
$14
per month
Unlimited Plus
$39
per month
Business
$129
per month
Offerings
Pricing Offerings
MaestroQAPodbean
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MaestroQAPodbean
Small Businesses
Sogolytics
Sogolytics
Score 8.9 out of 10
Anchor by Spotify
Anchor by Spotify
Score 9.0 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Pexels
Pexels
Score 9.2 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Pexels
Pexels
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MaestroQAPodbean
Likelihood to Recommend
10.0
(1 ratings)
8.8
(4 ratings)
User Testimonials
MaestroQAPodbean
Likelihood to Recommend
MaestroQA
If you have a small to mid-size Contact Center, MaestroQA is a wonderful tool to measure the quality of service being delivered by your agents.
Read full review
Podbean
Podbean is the best podcast hosting service I have seen so far outside of hosting your own podcast server. It has many tools built in that make hosting and sharing your podcast simple. If you are technically minded, there is good software based on WordPress to create a cheap solution for hosting multiple podcasts, but you don't get as many features and you have to do all the work yourself. If you want a solution to quickly and easily get a podcast off the ground and out into the world without having to worry about lots of technical issues, then Podbean is a good way to go.
Read full review
Pros
MaestroQA
  • Monitors the quality of our agents
  • Provides a user-friendly front end
  • Provides detailed reporting
Read full review
Podbean
  • Good user interface
  • Good sound quality
  • Nice design
  • Desktop version easy to navigate
Read full review
Cons
MaestroQA
No answers on this topic
Podbean
  • The UI looks a bit dated
  • The plugin we use for WordPress was broken for years and we had to manually post, but they've fixed it recently.
Read full review
Alternatives Considered
MaestroQA
NICE CXone has a great QMS - Quality Management System, but it comes at a much higher cost than MaestroQA
Read full review
Podbean
For a personal podcast, I host on WordPress with a plugin called Seriously Simple Podcasting. This solution is a bare bones solution, good if you know how to manage a WordPress website and are able to submit your podcasts manually to different apps and services. If you can afford Podbean I would suggest using it because the WordPress route takes a lot more time and technical knowledge. Podbean takes so much of the hassle and work away from the process.
Read full review
Return on Investment
MaestroQA
  • We saw an instant improvement in our Agent's quality
  • This is truly a collaborative tool - Quality Analyst - Agent
Read full review
Podbean
  • I can say that since we have used this tool we have not found any negative aspects or that it has generated us.
Read full review
ScreenShots