Likelihood to Recommend A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case,
Magento BI integrates all the information and DB as a single platform and provides you with the best reports.
Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience. Read full review Its a great tool to have. The ability to come in the morning and by using the report being able see how the day will go. Seeing the goal and the current inventory and also to be able to adjust as the day goes on. With the report updates the report as changes to the inventory happen live or if any issues arise. being able to see that live and being to react quickly.
Read full review Pros It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report. The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts. The ability to customize dashboards and rearrange reports quickly is great and intuitive! Read full review Allows end users to easily dive into the data without having direct access to the table in our database management software. Can easily turnaround dashboards that are detailed and visually pleasing. Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards. Read full review Cons Educational videos and tutorials must be more simpler and more understandable language with subtitles There should be the ability to select graphic diagrams with different shapes and graphs The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform. Read full review Viewer level license is quite limited. These users can't download data or even add filters on datasets. Something to keep in mind. Directly querying the underlying data warehouse will lead to increased usage. Not a big deal on something like Redshift, but your Snowflake consumption will increase, potentially by a lot. Read full review Likelihood to Renew Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established
Read full review Usability In addition to its features, it has made the
Magento Commerce platform much better, more functional, and smarter, and through
Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
Read full review It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
Read full review Reliability and Availability Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
Read full review Performance It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
Read full review Support Rating The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
Read full review Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team. There are also good online support tools. There are significant community support resources available. There is however lack of a live support. It would be useful to have live phone number or chat to use.
Read full review Implementation Rating Was not involved in implementation
Read full review Alternatives Considered The advantage of
Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
Read full review Sigma is by far the best. It is easiest to learn and easiest to use on a day to day basis. I never have to wait for dashboards to load and it's very easy to understand the variables that are going into my visualizations. Best of all I can manipulate the data within Sigma very easily. In these other platforms data manipulation is difficult or must be done in the data warehouse
Read full review Scalability It is a cloud service offering that is able to expand based on your usage
Read full review Return on Investment Very comprehensive and complete reports that give us a lot of information about the customer Easy integration and features of pulling data directly from our recorded customer database Read full review Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health. Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation. Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns. Read full review ScreenShots