What users are saying about
18 Ratings
Top Rated
256 Ratings
18 Ratings
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Score 6.9 out of 100
Top Rated
256 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Magnolia V5+

Magnolia CMS is a great product to develop enterprise websites, extranets and intranets. At the moment, the community is growing day by day but so far not many extensions are available. Magnolia is an enterprise CMS, the initial learning curve takes time, to learn all its functionalities and how to customize it is necessary to know Java. When one wants to develop just a simple website without complexity which doesn’t need any specific features such as workflow, versioning, environment separation between staging and public, etc. it is preferable to choose another CMS.
Maurizio Müller | TrustRadius Reviewer

Salesforce Commerce Cloud

I would recommend Salesforce Commerce Cloud to anyone who wants to provide more personalized shopping experiences to their customers while intertwining other capabilities the ecosystem offers like with Marketing Cloud, Service Cloud, Sales Cloud, etc. There are so many options. You can't dismiss one or use only one! Salesforce's elaborate product offerings exist for many reasons.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Magnolia V5+
7.0
Salesforce Commerce Cloud
Role-based user permissions
Magnolia V5+
7.0
Salesforce Commerce Cloud

Platform & Infrastructure

Magnolia V5+
7.0
Salesforce Commerce Cloud
API
Magnolia V5+
7.0
Salesforce Commerce Cloud
Internationalization / multi-language
Magnolia V5+
7.0
Salesforce Commerce Cloud

Web Content Creation

Magnolia V5+
6.9
Salesforce Commerce Cloud
WYSIWYG editor
Magnolia V5+
6.0
Salesforce Commerce Cloud
Code quality / cleanliness
Magnolia V5+
6.0
Salesforce Commerce Cloud
Admin section
Magnolia V5+
7.0
Salesforce Commerce Cloud
Page templates
Magnolia V5+
7.0
Salesforce Commerce Cloud
Library of website themes
Magnolia V5+
7.0
Salesforce Commerce Cloud
Publishing workflow
Magnolia V5+
7.0
Salesforce Commerce Cloud
Form generator
Magnolia V5+
8.0
Salesforce Commerce Cloud

Web Content Management

Magnolia V5+
6.6
Salesforce Commerce Cloud
Content taxonomy
Magnolia V5+
6.0
Salesforce Commerce Cloud
SEO support
Magnolia V5+
7.0
Salesforce Commerce Cloud
Bulk management
Magnolia V5+
7.0
Salesforce Commerce Cloud
Availability / breadth of extensions
Magnolia V5+
7.0
Salesforce Commerce Cloud
Community / comment management
Magnolia V5+
6.0
Salesforce Commerce Cloud

Online Storefront

Magnolia V5+
Salesforce Commerce Cloud
7.9
Product catalog & listings
Magnolia V5+
Salesforce Commerce Cloud
8.1
Product management
Magnolia V5+
Salesforce Commerce Cloud
7.7
Bulk product upload
Magnolia V5+
Salesforce Commerce Cloud
7.8
Branding
Magnolia V5+
Salesforce Commerce Cloud
8.3
Mobile storefront
Magnolia V5+
Salesforce Commerce Cloud
7.4
Product variations
Magnolia V5+
Salesforce Commerce Cloud
7.9
Website integration
Magnolia V5+
Salesforce Commerce Cloud
8.2
Visual customization
Magnolia V5+
Salesforce Commerce Cloud
8.1
CMS
Magnolia V5+
Salesforce Commerce Cloud
7.5

Online Shopping Cart

Magnolia V5+
Salesforce Commerce Cloud
7.5
Abandoned cart recovery
Magnolia V5+
Salesforce Commerce Cloud
7.2
Checkout user experience
Magnolia V5+
Salesforce Commerce Cloud
7.8

Online Payment System

Magnolia V5+
Salesforce Commerce Cloud
8.0
eCommerce security
Magnolia V5+
Salesforce Commerce Cloud
8.0

eCommerce Marketing

Magnolia V5+
Salesforce Commerce Cloud
7.8
Promotions & discounts
Magnolia V5+
Salesforce Commerce Cloud
8.0
Personalized recommendations
Magnolia V5+
Salesforce Commerce Cloud
7.8
SEO
Magnolia V5+
Salesforce Commerce Cloud
7.7

eCommerce Business Management

Magnolia V5+
Salesforce Commerce Cloud
7.8
Multi-site management
Magnolia V5+
Salesforce Commerce Cloud
7.6
Order processing
Magnolia V5+
Salesforce Commerce Cloud
8.1
Inventory management
Magnolia V5+
Salesforce Commerce Cloud
8.0
Shipping
Magnolia V5+
Salesforce Commerce Cloud
7.3
Custom functionality
Magnolia V5+
Salesforce Commerce Cloud
7.7

Pros

Magnolia V5+

  • Easy to use for end users
  • You can use both jsp and ftl
  • It lets you easily develop a site for both mobile and desktop (V5 only)
  • Nice templating mechanism
Davide Dispenza | TrustRadius Reviewer

Salesforce Commerce Cloud

  • Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
  • SFCC is a scalable solution which supported our need to roll out global sites quickly
  • The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
  • With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
  • The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR
Gareth Beer | TrustRadius Reviewer

Cons

Magnolia V5+

  • Publishing
  • Content Management
  • Subscribe
Anonymous | TrustRadius Reviewer

Salesforce Commerce Cloud

  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
William Van Fleet | TrustRadius Reviewer

Likelihood to Renew

Magnolia V5+

Magnolia V5+ 9.5
Based on 3 answers
I am unable to rate this.
Anonymous | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud 7.8
Based on 10 answers
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
John Perasco | TrustRadius Reviewer

Usability

Magnolia V5+

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Magnolia V5+

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA | TrustRadius Reviewer

Support Rating

Magnolia V5+

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 9.0
Based on 6 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Peter Kowalczyk | TrustRadius Reviewer

In-Person Training

Magnolia V5+

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA | TrustRadius Reviewer

Implementation Rating

Magnolia V5+

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 4 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA | TrustRadius Reviewer

Alternatives Considered

Magnolia V5+

The web features of Magnolia are better.
Andrea Castelli | TrustRadius Reviewer

Salesforce Commerce Cloud

SAP is the worst program I have ever used. Salesforce is the modern and better alternative. Scalability, reliability, customer service. We had to have our own outside team to handle SAP issues all the time. Honestly, this is why we made the switch. Customer support for Salesforce is amazing. SAP looks like it came out of 1999
Michael Diaz-Suarez | TrustRadius Reviewer

Return on Investment

Magnolia V5+

  • The biggest business for Tinext is digital marketing. Our team - which includes Sales accounts, Project managers, information architects, software engineers, designers, system engineers, etc. - use Magnolia CMS every day. Having a team focused on a product only is very efficient and allows us to offer a good service and advice to customers.
  • Our customers have very high expectations and need a lot of integration: the flexibility of Magnolia allows us to satisfy every request.
Maurizio Müller | TrustRadius Reviewer

Salesforce Commerce Cloud

  • I believe that with the team that we have in place, that we are able to work within the nuances of what Demandware presents, and it has allowed us to definitely improve our product merchandising plan. It has also given us some tools that allow our sales agents to provide the best customer service.
Kevin Daniele | TrustRadius Reviewer

Pricing Details

Magnolia V5+

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Magnolia V5+ Editions & Modules

Edition
Magnolia Community Edition$0
Magnolia Enterprise Edition Standard-2
Magnolia Enterprise Edition Pro-2
  1. per instance
Additional Pricing Details

Salesforce Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Commerce Cloud Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Magnolia V5+
7.0
Salesforce Commerce Cloud
8.8

Likelihood to Renew

Magnolia V5+
9.5
Salesforce Commerce Cloud
7.8

Usability

Magnolia V5+
Salesforce Commerce Cloud
8.0

Reliability and Availability

Magnolia V5+
Salesforce Commerce Cloud
8.0

Performance

Magnolia V5+
Salesforce Commerce Cloud
9.0

Support Rating

Magnolia V5+
Salesforce Commerce Cloud
9.0

In-Person Training

Magnolia V5+
Salesforce Commerce Cloud
8.0

Online Training

Magnolia V5+
8.2
Salesforce Commerce Cloud

Implementation Rating

Magnolia V5+
Salesforce Commerce Cloud
8.0

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