<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1867 Ratings

Mailchimp

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1867 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
WYSIWYG email editor
Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Dynamic content
Mailchimp
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Ability to test dynamic content
Mailchimp
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Landing pages
Mailchimp
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
A/B testing
Mailchimp
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Mobile optimization
Mailchimp
8.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Email deliverability reporting
Mailchimp
8.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
List management
Mailchimp
8.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Triggered drip sequences
Mailchimp
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Lead Management

Mailchimp
9.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Lead nurturing
Mailchimp
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Lead scoring and grading
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Data quality management
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Automated sales alerts and tasks
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Campaign Management

Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Calendaring
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Event/webinar marketing
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Social Media Marketing

Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Social sharing and campaigns
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Social profile integration
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Reporting & Analytics

Mailchimp
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Dashboards
Mailchimp
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Standard reports
Mailchimp
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Custom reports
Mailchimp
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Platform & Infrastructure

Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
API
Mailchimp
9.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Role-based workflow & approvals
Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Customizability
Mailchimp
6.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with Salesforce.com
Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with Microsoft Dynamics CRM
Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integration with SugarCRM
Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Payroll Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Pay calculation
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Benefit plan administration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Direct deposit files
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Salary revision and increment management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Reimbursement management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8

Customization

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
API for custom integration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Plug-ins
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2

Security

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Single sign-on capability
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.9
Role-based user permissions
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

General Ledger and Configurable Accounting

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Accounts payable
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.2
Accounts receivable
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.2
Global Financial Support
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Primary and Secondary Ledgers
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.8
Intercompany Accounting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Localizations
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Journals and Reconciliations
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Enterprise Accounting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Configurable Accounting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Centralized Rules Framework
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Standardized Processes
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2

Inventory Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Inventory tracking
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Automatic reordering
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Location management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Manufacturing module
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.2

Order Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Pricing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Order entry
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Credit card processing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Cost of goods sold
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Order Orchestration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
End-to-end order visibility
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Order exception Resolution
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9

Subledger and Financial Process

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Automated Invoice Processing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Shared Services Payments
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Billings Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.8
Customer Receipt Applications
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Customer Collections
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Revenue Recognition
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Cash Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Asset Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Travel & Expense Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Budgetary Control & Encumbrance Accounting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Period Close
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Transactions Tax
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Subledger Reconciliations
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.6
3rd Party Accounting Systems
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Project Financial Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Budgeting and Forecasting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Project Costing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Cost Capture
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Capital Project Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Customer Invoicing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1
Customer Contract Compliance
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Project Revenue Recognition
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Project Financial Performance Analysis
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Project Financials Dashboard
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Real-time Financial Reporting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Embedded Business Intelligence
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Project Planning Collaboration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Project Execution Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Planning and Scheduling
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Project Manager Dashboard
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Resource Manager Dashboard
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Task Insight for Project Managers
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Manager Mobile Functionality
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Team Member Task Collaboration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Team Member Mobile Functionality
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Candidate Search
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Candidate Comparison and Analysis
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Defineable Resource Pools
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Defineable Resource Pools
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Talent Profiles
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Real-Time Project Reporting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Absence Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Product Lifecycle Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.3

Grants Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.3
Award Lifecycle Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.1
Spending Control
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Indirect Cost Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Billing
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1

Procurement

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Sourcing Team Collaboration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.4
Sourcing Analysis
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Bids Analyzed and Compared
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Catalog Shopping E-Commerce for Employees
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Authoring
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Contract Compliance Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Contract History
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Contract Renewal Automation
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Repository
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
3.6
Contract Standardization and Enforcement
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Electronic Signatures
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.9
Invoice Automated Matching
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Purchasing Risk and Compliance Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Requisitions-to-Purchase Orders Integrated
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Spend Compliance Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Supplier Assessment
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supplier Communication and Collaboration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Supplier Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Supplier Portal
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Risk Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Risk Repository
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Control Mapping
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Efficiency Assessments
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Automated Control Assessments
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Assessment Capture
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Issue Detection
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Automatic Notification
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Remediation and Certification
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Logistics

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Transportation Planning and Optimization
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Transportation Sourcing Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.9
Transportation Process Integration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.9
Transportation Execution Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Freight Payment Automation
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Trade Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Trade Regulatory Compliance Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Entry Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Document Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Customs Document Collaboration
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Fulfillment Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Inventory Visibility
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Warehouse Workforce Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Manufacturing

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Production Process Design
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supply Chain Business Flows
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Production Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Contracted Manufacturing Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Configuration Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Definition
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Execution
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Advanced Fulfillment
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Manufacturing Costs
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1

Supply Chain

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Forecasting
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Inventory Planning
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Multi-tier Supply Chain Planning
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Performance Monitoring
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1

Product Lifecycle Management

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Ideation Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Requirements Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Proposal Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Innovation Portfolio Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Product Master Data Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Vendor Portal
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Project Portfolio Management
Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0

Pros

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
Caleb Unruh | TrustRadius Reviewer

Cons

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Jay Omdahl | TrustRadius Reviewer

Likelihood to Renew

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Anonymous | TrustRadius Reviewer

Usability

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Performance

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Support Rating

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
Anonymous | TrustRadius Reviewer

In-Person Training

Mailchimp

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Anonymous | TrustRadius Reviewer

Online Training

Mailchimp

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
Anonymous | TrustRadius Reviewer

Implementation Rating

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.3
Based on 2 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a difficult space.
Anonymous | TrustRadius Reviewer

Scalability

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

No score
No answers yet
No answers on this topic

Return on Investment

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Automated art approvals - We were able to save the company thousands of dollars a year by eliminating an employee to send art approvals out. Not only eliminate an employee but are now able to send thousands more emails at a time.
  • With AX our agents are able to see exactly where an order is in the building. Our process flow is extremely strong with AX on our side.
Geomar Morales | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6

Likelihood to Renew

Mailchimp
9.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Usability

Mailchimp
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Reliability and Availability

Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Performance

Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Support Rating

Mailchimp
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

In-Person Training

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Online Training

Mailchimp
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Implementation Rating

Mailchimp
8.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3

Scalability

Mailchimp
9.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

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