What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1867 Ratings
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18 Ratings

Mailchimp

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Top Rated
1867 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Survey Anyplace

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18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace appears well-suited to creating surveys where the user can leave and come back. It would be pure speculation as to what it would not be appropriate for. After researching every other possible survey software, I can say it is the best solution available which offers saved progress surveys and decent design aesthetic.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp
8.1
Survey Anyplace
WYSIWYG email editor
Mailchimp
8.5
Survey Anyplace
Dynamic content
Mailchimp
7.8
Survey Anyplace
Ability to test dynamic content
Mailchimp
7.9
Survey Anyplace
Landing pages
Mailchimp
7.6
Survey Anyplace
A/B testing
Mailchimp
7.8
Survey Anyplace
Mobile optimization
Mailchimp
8.6
Survey Anyplace
Email deliverability reporting
Mailchimp
8.8
Survey Anyplace
List management
Mailchimp
8.3
Survey Anyplace
Triggered drip sequences
Mailchimp
7.7
Survey Anyplace

Lead Management

Mailchimp
9.2
Survey Anyplace
Lead nurturing
Mailchimp
6.9
Survey Anyplace
Lead scoring and grading
Mailchimp
10.0
Survey Anyplace
Data quality management
Mailchimp
10.0
Survey Anyplace
Automated sales alerts and tasks
Mailchimp
10.0
Survey Anyplace

Campaign Management

Mailchimp
10.0
Survey Anyplace
Calendaring
Mailchimp
10.0
Survey Anyplace
Event/webinar marketing
Mailchimp
10.0
Survey Anyplace

Social Media Marketing

Mailchimp
10.0
Survey Anyplace
Social sharing and campaigns
Mailchimp
10.0
Survey Anyplace
Social profile integration
Mailchimp
10.0
Survey Anyplace

Reporting & Analytics

Mailchimp
7.8
Survey Anyplace
Dashboards
Mailchimp
7.7
Survey Anyplace
Standard reports
Mailchimp
8.2
Survey Anyplace
Custom reports
Mailchimp
7.4
Survey Anyplace

Platform & Infrastructure

Mailchimp
8.5
Survey Anyplace
API
Mailchimp
9.0
Survey Anyplace
Role-based workflow & approvals
Mailchimp
10.0
Survey Anyplace
Customizability
Mailchimp
6.4
Survey Anyplace
Integration with Salesforce.com
Mailchimp
8.5
Survey Anyplace
Integration with Microsoft Dynamics CRM
Mailchimp
8.5
Survey Anyplace
Integration with SugarCRM
Mailchimp
8.5
Survey Anyplace

Survey Format & Appearance

Mailchimp
Survey Anyplace
8.2
Survey templates
Mailchimp
Survey Anyplace
8.1
Themes
Mailchimp
Survey Anyplace
8.0
Custom logo/branding
Mailchimp
Survey Anyplace
8.6

Survey Content

Mailchimp
Survey Anyplace
8.8
Changes to live survey
Mailchimp
Survey Anyplace
8.8
Question design help
Mailchimp
Survey Anyplace
8.8
Multiple question types
Mailchimp
Survey Anyplace
8.7

Survey Logic

Mailchimp
Survey Anyplace
8.7
Survey logic flexibility
Mailchimp
Survey Anyplace
8.7

Survey Reporting & Analytics

Mailchimp
Survey Anyplace
8.1
Response tracking
Mailchimp
Survey Anyplace
8.5
Data export
Mailchimp
Survey Anyplace
8.3
Standard reports
Mailchimp
Survey Anyplace
8.2
Custom reports
Mailchimp
Survey Anyplace
7.9
Analytics
Mailchimp
Survey Anyplace
7.8

Pros

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

Survey Anyplace

  • This tool does it all. It handles surveys, report generation, email management, ecommerce, and more.
  • The surveys, emails, and reports are highly customizable. You are only limited by your imagination and a little HTML and CSS.
  • The experience for end users is great. We have never gotten any feedback that the survey experience was anything but easy. The fact that no one notices the user experience tells me that it's great.
  • The team and support they provide are top notch.
Kenny Mobley | TrustRadius Reviewer

Cons

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

Survey Anyplace

  • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Usability

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Reliability and Availability

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Performance

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Support Rating

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace 9.1
Based on 1 answer
The team at Survey Anyplace is invested in our success. They have helped me through numerous sticky situations, often within hours not days. Being based in Europe is never an issue either. Questions and support is always timely.
Kenny Mobley | TrustRadius Reviewer

Implementation Rating

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Alternatives Considered

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
Anonymous | TrustRadius Reviewer

Scalability

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Return on Investment

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

Survey Anyplace

  • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
  • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailchimp Editions & Modules

Additional Pricing Details

Survey Anyplace

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Survey Anyplace Editions & Modules

Edition
Free$0
Essential$392
Professional$592
EnterpriseOn request
ReportROn request
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Mailchimp
8.5
Survey Anyplace
8.8

Likelihood to Renew

Mailchimp
9.4
Survey Anyplace

Usability

Mailchimp
8.5
Survey Anyplace

Reliability and Availability

Mailchimp
10.0
Survey Anyplace

Performance

Mailchimp
10.0
Survey Anyplace

Support Rating

Mailchimp
10.0
Survey Anyplace
9.1

Implementation Rating

Mailchimp
8.8
Survey Anyplace

Scalability

Mailchimp
9.3
Survey Anyplace

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