ThreatDown, powered by Malwarebytes vs. Tenable Vulnerability Management

I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

Incentivized

I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.

Incentivized

• Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
• Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
• Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Incentivized

• Setup of the internal scanner was fairly simple and straight forward.
• An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup.
• Has automated reporting to keep executives and compliance departments informed.
• Internal scanner can be configured to auto-update itself.
• "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree.
• External PCI scans allow you to remediate before submitting to Tenable.io for review.
• Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation.
• Internal and External scans can be automated. schedule for the automated scans is very granular.

Incentivized

• poor customer service
• dashboard says product is working EVEN THOUGH IT WAS NOT!
• slow response to concerns that should be easy to remedy
• creates baggage which caused certain computers and the network to run more slowly
• caused 3 computers on our network top have windows errors and network issues

• Expensive - You do pay a slight premium for the best product in the space.
• Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment.

Incentivized

When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements

Incentivized

We like to renew tenable each year we have had it so far.

Incentivized

It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface

Incentivized

Overall it is good, it took a little while to understand it and figure things out but once you have a good grasp on it then, it is very good.

Incentivized

As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.

Incentivized

Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)

Incentivized

I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy

Incentivized

It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.

Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.

Incentivized

• The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
• The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.

Incentivized

• Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable.

Incentivized