ManageEngine OpManager vs. NETSCOUT nGeniusONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 8.4 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$95
per year
NETSCOUT nGeniusONE
Score 8.5 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
Pricing
ManageEngine OpManagerNETSCOUT nGeniusONE
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerNETSCOUT nGeniusONE
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerNETSCOUT nGeniusONE
Features
ManageEngine OpManagerNETSCOUT nGeniusONE
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.5
45 Ratings
6% above category average
NETSCOUT nGeniusONE
8.7
6 Ratings
9% above category average
Automated network device discovery8.944 Ratings10.03 Ratings
Network monitoring9.342 Ratings10.06 Ratings
Baseline threshold calculation7.741 Ratings8.05 Ratings
Alerts9.344 Ratings8.06 Ratings
Network capacity planning7.733 Ratings7.06 Ratings
Packet capture analysis8.930 Ratings10.06 Ratings
Network mapping8.234 Ratings9.05 Ratings
Customizable reports8.543 Ratings8.06 Ratings
Wireless infrastructure monitoring7.731 Ratings9.03 Ratings
Hardware health monitoring9.245 Ratings8.03 Ratings
Best Alternatives
ManageEngine OpManagerNETSCOUT nGeniusONE
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.4 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.4 out of 10
Enterprises
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.4 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.4 out of 10
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User Ratings
ManageEngine OpManagerNETSCOUT nGeniusONE
Likelihood to Recommend
8.5
(45 ratings)
10.0
(6 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(12 ratings)
6.5
(2 ratings)
Support Rating
8.0
(7 ratings)
7.5
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerNETSCOUT nGeniusONE
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
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NETSCOUT
NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
  • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
  • Set Up Notifications And Reports.
  • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
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NETSCOUT
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
  • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
  • Configuring the advanced features may require a learning curve.
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NETSCOUT
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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NETSCOUT
No answers on this topic
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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NETSCOUT
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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NETSCOUT
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
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NETSCOUT
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
  • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
  • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
  • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
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NETSCOUT
  • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
  • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
  • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager