What users are saying about
62 Ratings
13 Ratings
62 Ratings
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Score 8.1 out of 100
13 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Mavenlink

Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Rachel Stantliff | TrustRadius Reviewer

Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Stuart Andrew Clark | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mavenlink
7.4
Projector PSA
7.0
Task Management
Mavenlink
8.3
Projector PSA
7.4
Resource Management
Mavenlink
7.9
Projector PSA
8.0
Gantt Charts
Mavenlink
7.3
Projector PSA
6.0
Scheduling
Mavenlink
7.9
Projector PSA
8.0
Workflow Automation
Mavenlink
8.2
Projector PSA
6.9
Team Collaboration
Mavenlink
8.0
Projector PSA
7.5
Document Management
Mavenlink
6.0
Projector PSA
8.5
Email integration
Mavenlink
7.3
Projector PSA
7.6
Mobile Access
Mavenlink
4.2
Projector PSA
3.7
Timesheet Tracking
Mavenlink
8.9
Projector PSA
9.3
Change request and Case Management
Mavenlink
6.1
Projector PSA
5.2
Budget and Expense Management
Mavenlink
8.4
Projector PSA
8.1
Support for Agile Methodology
Mavenlink
Projector PSA
5.8
Support for Waterfall Methodology
Mavenlink
Projector PSA
5.2

Professional Services Automation

Mavenlink
7.2
Projector PSA
7.9
Quotes/estimates
Mavenlink
7.3
Projector PSA
Invoicing
Mavenlink
6.5
Projector PSA
7.0
Project & financial reporting
Mavenlink
7.9
Projector PSA
8.5
Integration with accounting software
Mavenlink
7.0
Projector PSA
8.0

Pros

Mavenlink

  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
Anonymous | TrustRadius Reviewer

Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
Anonymous | TrustRadius Reviewer

Cons

Mavenlink

  • Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
  • The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
  • There are so many layers to this tool that it is difficult to decipher permissions for users.
  • You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.
Anonymous | TrustRadius Reviewer

Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mavenlink

Mavenlink 8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams | TrustRadius Reviewer

Projector PSA

Projector PSA 10.0
Based on 2 answers
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Anonymous | TrustRadius Reviewer

Usability

Mavenlink

Mavenlink 9.0
Based on 6 answers
Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training
Joe Mills | TrustRadius Reviewer

Projector PSA

Projector PSA 6.4
Based on 1 answer
Desktop interface feels complex to new users.
Jim Harter | TrustRadius Reviewer

Reliability and Availability

Mavenlink

Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony | TrustRadius Reviewer

Projector PSA

Projector PSA 10.0
Based on 1 answer
In 5 years of use we have never experienced an unscheduled outage.
Anonymous | TrustRadius Reviewer

Performance

Mavenlink

Mavenlink 7.7
Based on 2 answers
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
Steve Goldsmith | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

Support Rating

Mavenlink

Mavenlink 10.0
Based on 7 answers
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Rachel Stantliff | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

In-Person Training

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

Online Training

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

Implementation Rating

Mavenlink

Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony | TrustRadius Reviewer

Projector PSA

Projector PSA 8.2
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Mavenlink

We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in pricing (or had costly integrations and add-ons that we needed but they were not included). Other reasons were lack of 24/7 and multilingual support, only one user interface language (English, but we needed French, German, and more), absence of a dedicated account manager from a vendor, and overall user experience.
Anonymous | TrustRadius Reviewer

Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Anonymous | TrustRadius Reviewer

Scalability

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony | TrustRadius Reviewer

Projector PSA

Projector PSA 7.0
Based on 1 answer
No answer on this topic is available.

Return on Investment

Mavenlink

  • If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
  • They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.
Kate Battle | TrustRadius Reviewer

Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*

* Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Edition
Teams$191
Premier$492
Professional$293
  1. annually, for up to 5 users. Additional Users: $4/month/user
  2. For larger customers, price can go as low as $10.
  3. per user, per month
Additional Pricing Details

Projector PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Projector PSA Editions & Modules

Edition
Team Edition$151
Professional Edition$251
Enterprise Edition$301
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Mavenlink
8.0
Projector PSA
8.0

Likelihood to Renew

Mavenlink
8.8
Projector PSA
10.0

Usability

Mavenlink
9.0
Projector PSA
6.4

Reliability and Availability

Mavenlink
9.1
Projector PSA
10.0

Performance

Mavenlink
7.7
Projector PSA

Support Rating

Mavenlink
10.0
Projector PSA

In-Person Training

Mavenlink
9.1
Projector PSA

Online Training

Mavenlink
8.2
Projector PSA

Implementation Rating

Mavenlink
5.6
Projector PSA
8.2

Scalability

Mavenlink
8.2
Projector PSA
7.0

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