Medallia Digital Experience Analytics vs. ObservePoint
Medallia Digital Experience Analytics vs. ObservePoint
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia Digital Experience Analytics | N/A | Medallia Digital Experience Analytics (formerly Decibel Insight) is a heat mapping and web analytics solution. The solution provides visibility into every user's experience to identify the biggest opportunities for growth. Automatically scoring every experience, Medallia DXA is designed to uncover the biggest opportunities to improve the user's digital presence, strengthen customer relationships, and generate more revenue. | $40 per month | |
ObservePoint | N/A | ObservePoint’s Web Governance platform automates website scans, from the highest traffic pages and user paths to the dark corners of a company’s web presence. The software provides the ability to see what’s performing below acceptable standards, trace it back to the source, and quickly see a path to improvement. | $598 per month |
Medallia Digital Experience Analytics | ObservePoint | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia Digital Experience Analytics | ObservePoint | |
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Top Cons |
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Medallia Digital Experience Analytics | ObservePoint | |
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Small Businesses | Smartlook Score 8.5 out of 10 | Egnyte Score 7.6 out of 10 |
Medium-sized Companies | Siteimprove Score 8.7 out of 10 | IBM InfoSphere Information Server Score 8.1 out of 10 |
Enterprises | Contentsquare Score 8.6 out of 10 | IBM InfoSphere Information Server Score 8.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia Digital Experience Analytics | ObservePoint | |
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Likelihood to Recommend | 6.9 (3 ratings) | 8.8 (9 ratings) |
Likelihood to Renew | 7.3 (1 ratings) | 9.1 (1 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 7.3 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (2 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Configurability | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Medallia Digital Experience Analytics | ObservePoint | |
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Likelihood to Recommend | Medallia | ObservePoint |
Pros | Medallia | ObservePoint |
Cons | Medallia | ObservePoint |
Likelihood to Renew | Medallia | ObservePoint |
Usability | Medallia No answers on this topic | ObservePoint |
Reliability and Availability | Medallia No answers on this topic | ObservePoint |
Performance | Medallia No answers on this topic | ObservePoint |
Support Rating | Medallia No answers on this topic | ObservePoint |
In-Person Training | Medallia No answers on this topic | ObservePoint |
Online Training | Medallia No answers on this topic | ObservePoint |
Implementation Rating | Medallia No answers on this topic | ObservePoint |
Alternatives Considered | Medallia | ObservePoint |
Scalability | Medallia No answers on this topic | ObservePoint |
Return on Investment | Medallia | ObservePoint |
ScreenShots |