Fortinet FortiExtender vs. Ubiquiti Wireless WAN

Fortinet FortiExtender is well suited to delivering fast 5G and LTE service. The cloud-based system is great so that our agency can manage the cloud from anywhere which is great during remote work. The Fortinet FortiExtender was easy to deploy and the system has been easy to manage. The Fortinet FortiExtender is less appropriate when it comes to the cost to implement and the customer support could be improved.

Incentivized

I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.

Incentivized

• Failover protection by supporting multiple bands.
• Cloud based management helping to manage the system from anywhere.
• Integration with the Fortinet firewall.

Incentivized

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

Incentivized

• It is good when any problem occurred in our fiber cables but when it gets problematic then there isn’t any way out for us and its graphic interface is not helpful.
• Its support team is useless and didn’t help in any regard.
• The price is not in our favor.

Incentivized

• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

Incentivized

The combination of performance, range, low-power use, and manageability made it ideal for us.

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

By looking at the market of similar devices, we quickly recognized that Fortinet FortiExtenders are very reasonably priced; however, they provide top-level functionality that even some of the competitors don't have.

Incentivized

Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.

Incentivized

• Backup connectivity is helping us in many ways especially at times when connections run out and we have to perform any action that is essential to be done at times.
• It provides a secure network.
• With direct management, we can monitor and add and remove unwanted devices.

Incentivized

• The cost of the equipment vs. my uptime is streets ahead of typical consumer equipment.
• Adding additional AP's is extremely easy and little to no downtime for setup.
• Transition between Unifi and Edge equipment can be a little clunky but it works.

Incentivized