Microsoft Dynamics 365 Customer Insights vs. Pointillist by Genesys
Microsoft Dynamics 365 Customer Insights vs. Pointillist by Genesys
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Microsoft Dynamics 365 Customer Insights | N/A | Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics. | $1,500 per month | |
Pointillist by Genesys | N/A | The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management. | N/A |
Microsoft Dynamics 365 Customer Insights | Pointillist by Genesys | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft Dynamics 365 Customer Insights | Pointillist by Genesys | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Microsoft Dynamics 365 Customer Insights | Pointillist by Genesys | |
---|---|---|
Small Businesses | Ortto Score 8.8 out of 10 | Ortto Score 8.8 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Customer Insights | Pointillist by Genesys | |
---|---|---|
Likelihood to Recommend | 9.1 (4 ratings) | - (0 ratings) |
Microsoft Dynamics 365 Customer Insights | Pointillist by Genesys | |
---|---|---|
Likelihood to Recommend | Microsoft | Genesys No answers on this topic |
Pros | Microsoft | Genesys No answers on this topic |
Cons | Microsoft | Genesys No answers on this topic |
Alternatives Considered | Microsoft | Genesys No answers on this topic |
Return on Investment | Microsoft | Genesys No answers on this topic |
ScreenShots |