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598 Ratings

Microsoft Exchange

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598 Ratings
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Score 8.7 out of 100
105 Ratings
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Score 9.6 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.1

    Microsoft Exchange

    81%

    Zix Email Encryption (ZixEncrypt)

    Feature Set Not Supported
    N/A
    Microsoft Exchange ranks higher in 7/7 features

    Anti-malware

    8.1
    81%
    80 Ratings
    N/A
    0 Ratings

    Cusomizability

    7.9
    79%
    93 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.6
    86%
    83 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.1
    81%
    80 Ratings
    N/A
    0 Ratings

    Sandboxing

    7.5
    75%
    60 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.4
    84%
    81 Ratings
    N/A
    0 Ratings

    Management Tools

    8.4
    84%
    95 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Microsoft Exchange is rated higher in 6 areas: Likelihood to Renew, Usability, Availability, Support Rating, Implementation Rating, Product Scalability
    • Zix Email Encryption (ZixEncrypt) is rated higher in 1 area: Likelihood to Recommend
    • Microsoft Exchange and Zix Email Encryption (ZixEncrypt) are tied in 1 area: Performance

    Likelihood to Recommend

    8.8

    Microsoft Exchange

    88%
    117 Ratings
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    102 Ratings

    Likelihood to Renew

    8.9

    Microsoft Exchange

    89%
    3 Ratings
    8.5

    Zix Email Encryption (ZixEncrypt)

    85%
    6 Ratings

    Usability

    9.4

    Microsoft Exchange

    94%
    2 Ratings
    8.8

    Zix Email Encryption (ZixEncrypt)

    88%
    100 Ratings

    Availability

    10.0

    Microsoft Exchange

    100%
    1 Rating
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    6 Ratings

    Performance

    9.0

    Microsoft Exchange

    90%
    1 Rating
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    6 Ratings

    Support Rating

    9.5

    Microsoft Exchange

    95%
    23 Ratings
    8.8

    Zix Email Encryption (ZixEncrypt)

    88%
    11 Ratings

    In-Person Training

    Microsoft Exchange

    N/A
    0 Ratings
    9.1

    Zix Email Encryption (ZixEncrypt)

    91%
    1 Rating

    Online Training

    Microsoft Exchange

    N/A
    0 Ratings
    8.0

    Zix Email Encryption (ZixEncrypt)

    80%
    3 Ratings

    Implementation Rating

    10.0

    Microsoft Exchange

    100%
    1 Rating
    8.1

    Zix Email Encryption (ZixEncrypt)

    81%
    14 Ratings

    Product Scalability

    10.0

    Microsoft Exchange

    100%
    1 Rating
    9.0

    Zix Email Encryption (ZixEncrypt)

    90%
    3 Ratings

    Likelihood to Recommend

    Microsoft Exchange

    For a medium and larger size company, Microsoft Exchange brings a lot of value for a company. The solution is scalable, can be deployed on multiple devices, is cloud compatible and Microsoft brings a lot of support when needed. It is a great collaboration platform that helps teams to schedule and exchange information.
    Patrick Gaspar dos Santos, PMP | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Anonymous | TrustRadius Reviewer

    Pros

    Microsoft Exchange

    • Possibility to set up many criteria for when an email is delivered.
    • It's possible to set up various folders, each with its own retention policy.
    • Complete and Total solution, It performs everything you need it to do, down to sending emails and setting reminders.
    Anonymous | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Anonymous | TrustRadius Reviewer

    Cons

    Microsoft Exchange

    • Identifying the source of an issue and fixing it can be challenging. Some of the problems that develop in Exchange are not obvious, even to seasoned administrators.
    • The hardware and, more significantly, the software needed for such exchange are expensive.
    • You don't want a newbie to put this up or manage it. Skilled administrators with knowledge of Microsoft Exchange are required.
    Judy Mitchell | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Microsoft Exchange

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zix Email Encryption (ZixEncrypt)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Microsoft Exchange

    Microsoft Exchange 8.9
    Based on 3 answers
    It is the best, and perhaps only, email solution worth considering.
    Jerry Robinson | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 8.5
    Based on 6 answers
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Mike McCloskey | TrustRadius Reviewer

    Usability

    Microsoft Exchange

    Microsoft Exchange 9.4
    Based on 2 answers
    Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
    Brett Amato | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 8.8
    Based on 100 answers
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Kevin Ryan, MBA | TrustRadius Reviewer

    Reliability and Availability

    Microsoft Exchange

    Microsoft Exchange 10.0
    Based on 1 answer
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Jerry Robinson | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 9.0
    Based on 6 answers
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Anonymous | TrustRadius Reviewer

    Performance

    Microsoft Exchange

    Microsoft Exchange 9.0
    Based on 1 answer
    I would say it's the best email product I've experienced.
    Jerry Robinson | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 9.0
    Based on 6 answers
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Mike McCloskey | TrustRadius Reviewer

    Support Rating

    Microsoft Exchange

    Microsoft Exchange 9.5
    Based on 23 answers
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Anonymous | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 8.8
    Based on 11 answers
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Mike Narumiya | TrustRadius Reviewer

    In-Person Training

    Microsoft Exchange

    No score
    No answers yet
    No answers on this topic

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 9.1
    Based on 1 answer
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Mike McCloskey | TrustRadius Reviewer

    Online Training

    Microsoft Exchange

    No score
    No answers yet
    No answers on this topic

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 8.0
    Based on 3 answers
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Microsoft Exchange

    Microsoft Exchange 10.0
    Based on 1 answer
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Jerry Robinson | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 8.1
    Based on 14 answers
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Exchange

    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Hasan ALTAY | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Jeff Nickles | TrustRadius Reviewer

    Scalability

    Microsoft Exchange

    Microsoft Exchange 10.0
    Based on 1 answer
    The only time Exchange has failed us is when we did something to cause the failure.
    Jerry Robinson | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    Zix Email Encryption (ZixEncrypt) 9.0
    Based on 3 answers
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Mike McCloskey | TrustRadius Reviewer

    Return on Investment

    Microsoft Exchange

    • Thanks to this work my performance has grown a lot, the interface gives you the possibility to develop it completely without any inconvenience in addition to fully understanding each of its functions.
    • There are many people who join this program and we are all happy with the result.
    Jose Antonio Astudillo | TrustRadius Reviewer

    Zix Email Encryption (ZixEncrypt)

    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Trace Ridpath - CISSP, ITILv3, CHP, CHSS | TrustRadius Reviewer

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