Likelihood to Recommend Mindtickle is a solid LMS for any sales team, and really any team within an organization that needs to provide lms type courses for their teams (both during the onboarding process and for any ongoing training/attestations as time goes on). It is easy to create tailored/relevant courses, and it is simple for users to navigate. All in all I can't think of anything I dislike about this application. It has a broad use case and is extremely scaleable.
Read full review Organizations with budget and proper support resources will be able to best leverage the benefits of SalesLoft. Earlier stage organizations with bootstrap budgets would still benefit from SalesLoft, albeit, I personally feel that without the proper RevOp's resources, that SalesLoft potentially loses a bit compared to Outreach.io
Read full review Pros It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes. This tool has influenced us by providing training sessions too. Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience. Read full review The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary Read full review Cons MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function. Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed. Read full review Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org). Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically). A manager-specific view/home screen would be nice but not essential. Read full review Likelihood to Renew The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review Usability SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review Support Rating I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
Read full review great support team
Read full review Implementation Rating must invest time and effort in define the best way to integration with
Salesforce in order to get data visualization
Read full review Alternatives Considered Read full review We switched from
InsideSales Playbooks to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in
Salesforce then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!
Read full review Return on Investment I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers. MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn. Read full review Our sales activities are very predictable and we know how much effort to focus on certain leads. SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics. Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads. Read full review ScreenShots