Mint Service Desk vs. SupportBee
Mint Service Desk vs. SupportBee
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mint Service Desk | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A | |
SupportBee | N/A | SupportBee is a lean help desk option, essentially an email ticketing system, for small businesses. It deviates from the typical per agent per month pricing model in favor of pay-as-you-go ticket volume pricing. | N/A |
Mint Service Desk | SupportBee | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | $1,000 per installation | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mint Service Desk | SupportBee | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mint Service Desk | SupportBee | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mint Service Desk | SupportBee | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
Mint Service Desk | SupportBee | |
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Likelihood to Recommend | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
Pros | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
Cons | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
Support Rating | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
Alternatives Considered | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
Return on Investment | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | SupportBee |
ScreenShots | Mint Service Desk Screenshots |