Likelihood to Recommend MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages.
Read full review As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
Read full review Pros For small businesses on zero budget - provides a free. A Facebook group community with peers and experts helping each other. Read full review Oracle AI processes natural language well and the conversations pick a good flow. It recognizes pattern of behavior for more refined results with each implementation under machine learning. Read full review Cons Terrible marketing ethics! 6am phone calls to my cell trying to up-sell me Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me Read full review Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural. The languages it supports are very limited. Read full review Support Rating MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help.
Read full review Alternatives Considered MobileMonkey is a lot less expensive than both
Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However,
Olark , Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time.
Read full review I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. Th
e new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
Read full review Return on Investment It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts. Read full review We've had a good integration with our existing databases and applications. Our customers are crypto traders and we've had more engagement with them, which means a lot to us. Read full review ScreenShots