What users are saying about
4 Ratings
9 Ratings
4 Ratings
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Score 9.2 out of 100
9 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

MomentFeed

It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
Anonymous | TrustRadius Reviewer

ThriveHive

I believe that ThriveHives' business model is perfectly suited to smaller, but growing companies and start-ups. They have priced their services at a reasonable level for these businesses. I think ThriveHive trains their people thoroughly on the workings of search engines, so that their coaches really have a good handle on how to help you improve your internet, as well as your non-internet, presence. Additionally, since search engines continuously change and tweak their algorithms, I think ThriveHive does a good job at staying in step with the changes.
Jeff Siegel | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

MomentFeed
ThriveHive
7.9
WYSIWYG email editor
MomentFeed
ThriveHive
7.3
Dynamic content
MomentFeed
ThriveHive
8.7
Ability to test dynamic content
MomentFeed
ThriveHive
8.0
Landing pages
MomentFeed
ThriveHive
8.2
A/B testing
MomentFeed
ThriveHive
5.0
Mobile optimization
MomentFeed
ThriveHive
6.5
Email deliverability reporting
MomentFeed
ThriveHive
9.2
List management
MomentFeed
ThriveHive
9.3
Triggered drip sequences
MomentFeed
ThriveHive
8.6

Lead Management

MomentFeed
ThriveHive
7.9
Lead nurturing
MomentFeed
ThriveHive
7.5
Lead scoring and grading
MomentFeed
ThriveHive
7.0
Data quality management
MomentFeed
ThriveHive
8.0
Automated sales alerts and tasks
MomentFeed
ThriveHive
9.0

Campaign Management

MomentFeed
ThriveHive
7.8
Calendaring
MomentFeed
ThriveHive
9.5
Event/webinar marketing
MomentFeed
ThriveHive
6.0

Social Media Marketing

MomentFeed
ThriveHive
8.8
Social sharing and campaigns
MomentFeed
ThriveHive
8.7
Social profile integration
MomentFeed
ThriveHive
9.0

Reporting & Analytics

MomentFeed
ThriveHive
8.2
Dashboards
MomentFeed
ThriveHive
9.2
Standard reports
MomentFeed
ThriveHive
8.8
Custom reports
MomentFeed
ThriveHive
6.5

Platform & Infrastructure

MomentFeed
ThriveHive
8.5
Customizability
MomentFeed
ThriveHive
8.5

Pros

MomentFeed

  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
Kevin Holifield | TrustRadius Reviewer

ThriveHive

  • Allows quick and painless marketing tasks to be completed using their platform.
  • Can publish blog posts and other content to your website with ease.
  • Provides super helpful content and guidance on marketing with resources that a small business would never be able to afford on its own.
  • Access to a marketing coach that helps solve common marketing tasks and provides guidance and advice specific to your business but with the knowledge of what works with other businesses.
David Elmasian | TrustRadius Reviewer

Cons

MomentFeed

  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
Anonymous | TrustRadius Reviewer

ThriveHive

  • While they have made great strides in their actual email content builder, it is still the largest area for improvement
  • Certain web edits can only be done by them on the back-end, which requires waiting to chat with a representative from support during regular business hours
  • Reporting could be more robust, and the ability to export those reports does not exist.
Tiffany Holmes | TrustRadius Reviewer

Support Rating

MomentFeed

MomentFeed 10.0
Based on 1 answer
Support has been perfect. This company has an awesome culture as well
Kevin Holifield | TrustRadius Reviewer

ThriveHive

No score
No answers yet
No answers on this topic

Alternatives Considered

MomentFeed

I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
Anonymous | TrustRadius Reviewer

ThriveHive

I have only used website developers in the past and haven't used any marketing companies
Anonymous | TrustRadius Reviewer

Return on Investment

MomentFeed

  • Increased star-ratings=increase in click-thru rates.
  • Increased star-ratings=increase in sales.
Kevin Holifield | TrustRadius Reviewer

ThriveHive

  • very strong ROI. It has made a big difference over my previous site.
Anonymous | TrustRadius Reviewer

Pricing Details

MomentFeed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThriveHive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MomentFeed
9.3
ThriveHive
9.1

Support Rating

MomentFeed
10.0
ThriveHive

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