20 Ratings
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Score 8.5 out of 100
346 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

For a purely virtualized environment, I love it. I recommend using it with fast storage if you want to benefit from the Instant Recovery feature. If you have slow storage like a USB disk drive - Instant Recovery may not be fun for you.
John Piercy | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.4
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
8.0
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
8.0
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.0
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.0
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
8.0
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
8.0
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.0
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.0
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
Unitrends Recovery Series Backup Appliance
7.0

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • No licensing! Any new operating systems or file systems added to the backup appliance can be added on the fly without having to reach out to a sales rep.
  • It supports nearly every operating system for backup and restore purposes.
  • Built in bare-metal backups for Windows allows you to restore a virtual machine to a physical box if needed, and vice versa.
  • VMWare instant recovery allows the appliance to become a datastore for virtual environments in a pinch.
Jeremy Judnic | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • If you want to recover something from exchange, that is a separate piece of software. Wish that was integrated.
  • There are four extra HD slots on our appliance that you cannot expand to. Would be great if they allowed the appliance to be filled and re-striped.
  • A little annoyance is that the appliance doesn't have a faceplate. That could just be my issue though.
Steven Hiersche, Jr. | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.9
Based on 15 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Jason Rainsforth | TrustRadius Reviewer

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 9 answers
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Anita Simoni | TrustRadius Reviewer

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 7.9
Based on 16 answers
Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.
Ian Fuchs | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 8 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Brett Williston | TrustRadius Reviewer

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

With the installation of the Unitrends appliance, we now have a flat cost structure, clients can be added/dropped without affecting operating costs. Whenever issues with the appliance are encountered, either questions about the OS, setting up backups/archives, doing recovery or hardware related the Unitrends support team has been exceptional in their assistance, a total change from the cost and support structure of the previous product.
Howard Colwell | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • There are no negative impacts on our organization using the Unitrends device.
  • I have used the unitrends device to recover individual files lost by users, servers because of disc failures, servers because of malware or ransomeware, and desktops that I just thought it would be cool to show people how the baremetal product works.
Sean Bastick | TrustRadius Reviewer

Screenshots

Unitrends Recovery Series Backup Appliance

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

Unitrends Recovery Series Backup Appliance

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Unitrends Recovery Series Backup Appliance Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
Unitrends Recovery Series Backup Appliance
9.0

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
Unitrends Recovery Series Backup Appliance
8.9

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
Unitrends Recovery Series Backup Appliance
8.1

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
Unitrends Recovery Series Backup Appliance
7.9

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
Unitrends Recovery Series Backup Appliance
8.1

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