Likelihood to Recommend myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
Read full review I think it can be very helpful and generate great ROI if you are a big company with a lot of recruitment processes running. It provides a centralized management view and a lot of resources/features. It can be too much and become hard to manage if you have spot and urgent demands, since it takes time to start getting results from the system, considering its learning curve.
Read full review Pros One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects. Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place The calendar function is good, there are stop measures to prevent double booking and the time zones are preset Read full review It has the ability to be easy to use and has multiple components that make it easy to quickly find employees. I really enjoy using PageUp because once you're trained in it, it's very easy to use. It's especially strong in being able to organize manage positions and you're able to put as much information as you need on the job descriptions. Read full review Cons This product is not particularly easy to use because it is not intuitive. It is difficult to generate accurate reports. It is difficult to add notes and find particular requisitions. Does not integrate well with our internal system in changes candidates to employees. If a step in the hiring process is missed, it does not give any notifications. Read full review At first reporting and analytics were a bit confusing, but then we got used to it. It would be great to have tools to make easier the deployment of simple and quick recruitment process, reducing the learning curve to use the product. A version in Portuguese would make everything easier for us. Read full review Likelihood to Renew If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
Read full review Usability I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
Read full review Reliability and Availability They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
Read full review Support Rating We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes. Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information. This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
Read full review Alternatives Considered We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
Read full review I have only used PageUp
Read full review Return on Investment Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in Read full review Positive: centralized and more efficient management process Positive: cost saving when compared to other traditional recruitment processes Negative: learning curve and time to deploy, especially if users are not very experienced with recruitment processes Read full review ScreenShots myStaffingPro Screenshots