What users are saying about
36 Ratings
3 Ratings
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Score 8.1 out of 100
36 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • OpsGenie is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

Nagios Log Server

80%
1 Rating
9.9

OpsGenie

99%
9 Ratings

Support Rating

9.0

Nagios Log Server

90%
2 Ratings
10.0

OpsGenie

100%
2 Ratings

Likelihood to Recommend

Nagios Enterprises

Nagios Log Server facilitates the ability to search all entries of logs in a quick and easy way. Beyond that, it has allowed us to configure alerts for notification when there are potential threats (may they be security threats or only application-side problems), and to filter the data for audits and compliance.
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Atlassian

OpsGenie excels at being the loudspeaker and single source of truth between applications that alert and applications that track. With its robust integrations and easy to set up escalations, nothing unworthy slips by unnoticed.
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Pros

Nagios Enterprises

  • Log auditing.
  • Server monitoring.
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Atlassian

  • The feature which will alert a team member on their phone and ring it, even when the phone settings are set to silent is such a valuable feature for our team!
  • The ability to acknowledge and take action on issues immediately (such as forwarding or alerting others) is also helpful.
  • The dashboard features allow you to control and manage the on call schedule is super helpful.
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Cons

Nagios Enterprises

  • A bit hard to install and configure.
  • High price.
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Atlassian

  • The Heartbeats UI isn't the most intuitive, being an "Integration" when it really acts like a core feature.
  • The scheduling UI could be a little more intuitive as well. Not bad though.
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Pricing Details

Nagios Log Server

Starting Price

$0

Editions & Modules

Nagios Log Server editions and modules pricing
EditionModules
1 Instance$3,9951
3 Instances$5,9952
10 Instances$14,9953

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

OpsGenie

Starting Price

$0 up to 5 users

Editions & Modules

OpsGenie editions and modules pricing
EditionModules
Free$0.001
Essentials$9.002
Standard$19.003
Enterprise$29.004

Footnotes

  1. up to 5 users
  2. per user/per month
  3. per user/per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Support Rating

Nagios Enterprises

Nagios support is decent. Nothing bad to say about them, but nothing extraordinary too. We mostly asked them questions instead of actively asking them to change or fix things for us. The response time is OK, commonly you can get a response in the same day. You can also call, but they are available only during US office hours.
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Atlassian

They are fully available at all times via chat, phone, or email and follow up thoroughly.
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Alternatives Considered

Nagios Enterprises

Windows Event Log doesn't have 10% of the capabilities of Nagios Log Server. No real-time alerts, no scheduling, no external plugins or APIs. Nothing. The only advantage is that it is a native Windows application.
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Atlassian

OPsGenie was already chosen when i joined the company so I don't have an answer to this question but surely they must have evaluated PagerDuty.
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Return on Investment

Nagios Enterprises

  • We could react in way less time to a lot of potential outages since we started using it.
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Atlassian

  • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
  • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
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