NAVOMI CRM Connect vs. RingCentral Contact Center
NAVOMI CRM Connect vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
NAVOMI CRM Connect | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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NAVOMI CRM Connect | RingCentral Contact Center | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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NAVOMI CRM Connect | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NAVOMI CRM Connect | RingCentral Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
NAVOMI CRM Connect | RingCentral Contact Center | |
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Likelihood to Recommend | ![]() NAVOMI No answers on this topic | RingCentral
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Pros | ![]() NAVOMI No answers on this topic | RingCentral
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Cons | ![]() NAVOMI No answers on this topic | RingCentral
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Likelihood to Renew | ![]() NAVOMI No answers on this topic | RingCentral
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Usability | ![]() NAVOMI No answers on this topic | RingCentral
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Support Rating | ![]() NAVOMI No answers on this topic | RingCentral
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Implementation Rating | ![]() NAVOMI No answers on this topic | RingCentral
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Alternatives Considered | ![]() NAVOMI No answers on this topic | RingCentral
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Return on Investment | ![]() NAVOMI No answers on this topic | RingCentral
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ScreenShots |