What users are saying about
16 Ratings
3 Ratings
16 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

PingPlotter

PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.However, when you need detailed monitoring this is obviously not the correct tool.
Fraser Clark | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
PingPlotter
8.7
Automated network device discovery
TruView
10.0
PingPlotter
Network monitoring
TruView
10.0
PingPlotter
8.0
Baseline threshold calculation
TruView
9.9
PingPlotter
Alerts
TruView
10.0
PingPlotter
10.0
Network capacity planning
TruView
10.0
PingPlotter
Packet capture analysis
TruView
9.9
PingPlotter
Network mapping
TruView
10.0
PingPlotter
Customizable reports
TruView
5.2
PingPlotter
8.0
Wireless infrastructure monitoring
TruView
10.0
PingPlotter
Hardware health monitoring
TruView
10.0
PingPlotter

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

PingPlotter

  • Latency monitoring
  • Traceroute
  • Alerting
  • It's lightweight
Fraser Clark | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

PingPlotter

  • User-interface
  • Performance of the application
  • Documentation
Fraser Clark | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

PingPlotter

PingPlotter 9.0
Based on 1 answer
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
Fraser Clark | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

PingPlotter

I have tried a few free products and some paid ones but never really did what I wanted. I just needed a simple, always-on link monitor specifically with a traceroute element and this is what PingPlotter delivers. The others were either overly complex or too expensive, some just didn't have what I needed. PingPlotter fills a niche and it does it well.
Fraser Clark | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

PingPlotter

  • Ability to work out where the network was degrading, reduced time spent arguing about where issues lie.
  • Always able to see the latency of certain links.
  • Very cheap for a lifetime license, it definitely has given us value for the money.
Fraser Clark | TrustRadius Reviewer

Screenshots

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TruView Editions & Modules

Additional Pricing Details

PingPlotter

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

PingPlotter Editions & Modules

On-premise Edition
PingPlotter Free$01
PingPlotter Standard39.991
PingPlotter Professional$3491
  1. per user
SaaS Edition
PingPlotter Free$01
PingPlotter Standard6.992
PingPlotter Professional$292
  1. per user
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

TruView
10.0
PingPlotter
8.0

Support Rating

TruView
10.0
PingPlotter
9.0

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