NETSCOUT TruView vs. PingPlotter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
PingPlotter
Score 8.6 out of 10
N/A
PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.
$0
per user
Pricing
NETSCOUT TruViewPingPlotter
Editions & Modules
No answers on this topic
PingPlotter Free
$0.00
per user
PingPlotter Free
$0.00
per user
PingPlotter Standard
$6.99
per user per month
PingPlotter Professional
$29.00
per user per month
PingPlotter Standard
$39.99
per user
PingPlotter Professional
$349.00
per user
Offerings
Pricing Offerings
TruViewPingPlotter
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
More Pricing Information
Features
NETSCOUT TruViewPingPlotter
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
NETSCOUT TruView
9.5
2 Ratings
PingPlotter
8.1
9 Ratings
Automated network device discovery10.02 Ratings8.56 Ratings
Network monitoring10.02 Ratings8.79 Ratings
Baseline threshold calculation10.02 Ratings8.67 Ratings
Alerts10.02 Ratings7.68 Ratings
Network capacity planning10.02 Ratings00 Ratings
Packet capture analysis10.02 Ratings00 Ratings
Network mapping10.02 Ratings00 Ratings
Customizable reports5.12 Ratings6.96 Ratings
Wireless infrastructure monitoring10.02 Ratings00 Ratings
Hardware health monitoring10.02 Ratings00 Ratings
User Ratings
NETSCOUT TruViewPingPlotter
Likelihood to Recommend
10.0
(2 ratings)
8.6
(9 ratings)
Support Rating
10.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
NETSCOUT TruViewPingPlotter
Likelihood to Recommend
NETSCOUT
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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Pingman Tools
PingPlotter was perfect for a before and after change related to network infrastructure. We were able to easily identify and pinpoint the hops where latency occurred and if it was related to our internal change or if it is external and out of our control. If the issue resided with the ISP we could open a ticket with them and provide the PingPlotter share link so the techs could see the results as well. The program gets the jobs done but could use some improvement related to an updated user interface.
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Pros
NETSCOUT
  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Pingman Tools
  • Plotting pings over long periods of time.
  • Visually displaying metrics such as uptime, packet loss and response times.
  • It has an easy to use console.
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Cons
NETSCOUT
  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Pingman Tools
  • learning curve of product took some time
  • configurations to allow remote access can be improved
  • security measures for remote access ?
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Support Rating
NETSCOUT
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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Pingman Tools
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
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Alternatives Considered
NETSCOUT
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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Pingman Tools
It didn’t come up to my expectations cause of Being

1. Less active
2. More pricey

3. Heavily weighted for our systems. On the contrary, PIngPlotter is entirely different from our
prior experience as it is fast, active, reasonable price, and is very light for
our systems. All this makes it a highly favorable tool for our company’s needs.
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Return on Investment
NETSCOUT
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
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Pingman Tools
  • Great ROI, troubleshooting time has been reduced by 90%
  • Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
  • lacks integration into our MSP toolkit, and we now use it as a stand alone product
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