What users are saying about
8 Ratings
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Score 7.6 out of 100
14 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Nexthink

Nexthink is very well suited to support your ITSM solutions, assist in root cause analysis, project investigations/planning, device tagging, inventory and compliance management, proactive remediation, etc. In those regards it really is lightning in a bottle.While Nexthink can certainly act as a CMDB, I would not use it as such - it can support a repository but should not be the repository. It goes way beyond an APM, so if you're just looking for an APM, Nexthink does do that, but it does a lot more too.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Nexthink
Riverbed SteelCentral AppInternals
8.8
Application monitoring
Nexthink
Riverbed SteelCentral AppInternals
9.4
Database monitoring
Nexthink
Riverbed SteelCentral AppInternals
9.4
Threshold alerts
Nexthink
Riverbed SteelCentral AppInternals
9.1
Predictive capabilities
Nexthink
Riverbed SteelCentral AppInternals
8.9
Application performance management console
Nexthink
Riverbed SteelCentral AppInternals
9.3
Collaboration tools
Nexthink
Riverbed SteelCentral AppInternals
8.1
Out-of-the box templates to monitor applications
Nexthink
Riverbed SteelCentral AppInternals
8.8
Application dependency mapping and thresholding
Nexthink
Riverbed SteelCentral AppInternals
9.3
Virtualization monitoring
Nexthink
Riverbed SteelCentral AppInternals
8.4
Server availability and performance monitoring
Nexthink
Riverbed SteelCentral AppInternals
8.1
Server usage monitoring and capacity forecasting
Nexthink
Riverbed SteelCentral AppInternals
8.8
IT Asset Discovery
Nexthink
Riverbed SteelCentral AppInternals
8.4

Pros

Nexthink

  • Ease of data gathering
  • Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers)
  • Support. Nexthink has always provided great levels of support when needed.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
Erik Silva | TrustRadius Reviewer

Cons

Nexthink

  • The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy.
  • Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting.
  • Parity on Mac and Linux products. This is improving though.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
Larry Chisholm | TrustRadius Reviewer

Support Rating

Nexthink

No score
No answers yet
No answers on this topic

Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals 9.0
Based on 2 answers
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Erik Silva | TrustRadius Reviewer

Alternatives Considered

Nexthink

Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
Rob Bates | TrustRadius Reviewer

Return on Investment

Nexthink

  • Nexthink has been invaluable at quickly finding application roll-outs that could negatively affect our environment, in most cases before users even report them.
  • Nexthink has helped us consolidate and gain visibility in our environment, further standardizing naming conventions, hierarchies, etc.
  • Nexthink has integrated with our ITSM solutions, and is easy to use such that technicians no longer feel the need to request data from Engineers, they can just directly get it from Nexthink.
  • There is a learning curve, so for good ROI you're going to need to invest the people and training hours to use Nexthink to it's fullest effectiveness. Note, that even a cursory use though would reveal a lot about your environment that will keep you busy.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
Anonymous | TrustRadius Reviewer

Screenshots

Riverbed SteelCentral AppInternals

Pricing Details

Nexthink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Riverbed SteelCentral AppInternals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nexthink
9.0
Riverbed SteelCentral AppInternals
9.3

Support Rating

Nexthink
Riverbed SteelCentral AppInternals
9.0

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