<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
181 Ratings

The Okta Identity Cloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
181 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

The Okta Identity Cloud

Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.
Anonymous | TrustRadius Reviewer

Symantec VIP Access Manager

VIP Access Manager has great ease of us and allows for up to 5 separate concurrent devices per user and a backup temporary security code. It also allows you to see reports on logins and change credentials in minutes. With the browser based interface, there is no setup on the back end of any software that needs to be installed before a technician can work. Adding new users is as simple as pressing the "add new user" button, typing in a username and their credential [which can be a VIP credential, an SMS text number, or a call number] which means even if the user only has a house phone, they can still access 2 factor.
David Reese | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

The Okta Identity Cloud
9.0
Symantec VIP Access Manager
ID-Management Access Control
The Okta Identity Cloud
8.8
Symantec VIP Access Manager
ID Management Single-Sign On (SSO)
The Okta Identity Cloud
9.6
Symantec VIP Access Manager
Multi-Factor Authentication
The Okta Identity Cloud
9.6
Symantec VIP Access Manager
Password Management
The Okta Identity Cloud
8.7
Symantec VIP Access Manager
Account Provisioning and De-provisioning
The Okta Identity Cloud
8.8
Symantec VIP Access Manager
ID Management Workflow Automation
The Okta Identity Cloud
8.3
Symantec VIP Access Manager
ID Risk Management
The Okta Identity Cloud
9.1
Symantec VIP Access Manager

Pros

The Okta Identity Cloud

  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
Chase Palmer, CISSP | TrustRadius Reviewer

Symantec VIP Access Manager

  • Single Sign-On (SSO) facilitates the means to allow users to have a seamless experience.
  • Two-factor authentication enhances the security for authenticating users when connecting to the company's VPN.
  • Mobile UI and accessibility are some of the great benefits of this product. The app is easy to use.
Anonymous | TrustRadius Reviewer

Cons

The Okta Identity Cloud

  • Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.
Devin Garrett | TrustRadius Reviewer

Symantec VIP Access Manager

  • I would like to see better integration. Right now, you have to copy the code and paste it into the login box. The program should be able to automatically detect the token and log you in.
  • It is a hassle to add new tokens. You need to know a token for a current device before adding a new one, and you may not have access to a current device depending on the situation.
Allison Wong | TrustRadius Reviewer

Likelihood to Renew

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
They've shown that they're committed to maintaining a great core product while expanding to be more all-encompassing. They've released the first version of Okta Mobility Management, which is a completely different approach to a traditional MDM-type solution. While we don't use it yet, we're looking forward to how they develop it. It's a good example of a company that's still really growing, but doing it well.
Brian Farrell | TrustRadius Reviewer

Symantec VIP Access Manager

No score
No answers yet
No answers on this topic

Usability

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Symantec VIP Access Manager

No score
No answers yet
No answers on this topic

Support Rating

The Okta Identity Cloud

The Okta Identity Cloud 8.6
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Symantec VIP Access Manager

Symantec VIP Access Manager 9.0
Based on 2 answers
Great vendor support, along with a great product solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

The Okta Identity Cloud

Okta and Ping are similar but the future has been laid out for us by Okta and we believe that that is the correct path for our company and IT team to follow. We try to make sure that we are making progress that we can apply to everything we do and not limit ourselves. We feel that Okta gives us the best chance to do this
JJ McMahon | TrustRadius Reviewer

Symantec VIP Access Manager

It is a trusted company and the product is easy to use and highly secure. Easy to implement across a large organization.
Anonymous | TrustRadius Reviewer

Return on Investment

The Okta Identity Cloud

  • The IT resources were high before Okta. Okta helped us bring those costs down.
  • Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
  • Industry adoption of Okta has made it easy to interface with other third party SaaS and services.
Anonymous | TrustRadius Reviewer

Symantec VIP Access Manager

  • I am unable to provide hard numbers, but the Symantec VIP access go live was smooth, and we continue to renew.
David Reese | TrustRadius Reviewer

Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec VIP Access Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

The Okta Identity Cloud
9.0
Symantec VIP Access Manager
9.0

Likelihood to Renew

The Okta Identity Cloud
8.0
Symantec VIP Access Manager

Usability

The Okta Identity Cloud
9.0
Symantec VIP Access Manager

Reliability and Availability

The Okta Identity Cloud
8.6
Symantec VIP Access Manager

Support Rating

The Okta Identity Cloud
8.6
Symantec VIP Access Manager
9.0

Online Training

The Okta Identity Cloud
1.0
Symantec VIP Access Manager

Add comparison