What users are saying about
26 Ratings
11 Ratings
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Score 9 out of 100
26 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Zimbra

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Paul Chauvet | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Zimbra
8.9
Task Management
OpenText Hightail
8.2
Zimbra
8.7
Scheduling
OpenText Hightail
7.6
Zimbra
9.3
Workflow Automation
OpenText Hightail
8.0
Zimbra
7.6
Mobile Access
OpenText Hightail
7.9
Zimbra
9.9
Search
OpenText Hightail
9.2
Zimbra
9.9
Visual planning tools
OpenText Hightail
8.9
Zimbra
8.4
Gantt Charts
OpenText Hightail
Zimbra
8.4

Communication

OpenText Hightail
7.8
Zimbra
8.3
Notifications
OpenText Hightail
8.0
Zimbra
8.9
Discussions
OpenText Hightail
8.4
Zimbra
8.9
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Zimbra
8.0
Integrates with Outlook
OpenText Hightail
7.6
Zimbra
8.5
Chat
OpenText Hightail
Zimbra
7.9
Surveys
OpenText Hightail
Zimbra
7.5
Internal knowledgebase
OpenText Hightail
Zimbra
8.6
Integrates with GoToMeeting
OpenText Hightail
Zimbra
8.0

File Sharing & Management

OpenText Hightail
8.6
Zimbra
8.6
Versioning
OpenText Hightail
7.9
Zimbra
8.3
Video files
OpenText Hightail
9.3
Zimbra
8.7
Audio files
OpenText Hightail
9.3
Zimbra
8.7
Document collaboration
OpenText Hightail
9.7
Zimbra
9.4
Access control
OpenText Hightail
8.3
Zimbra
8.8
Advanced security features
OpenText Hightail
9.1
Zimbra
8.7
Integrates with Google Drive
OpenText Hightail
6.8
Zimbra
8.0
Device sync
OpenText Hightail
8.0
Zimbra
7.8

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Zimbra

  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
EDUARDO SANDOVAL | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Zimbra

  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Zimbra

Zimbra 10.0
Based on 1 answer
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Zimbra

Zimbra 8.0
Based on 1 answer
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Paul Chauvet | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Zimbra

We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Alexander Palma Ibarra | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Zimbra

  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Zimbra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zimbra Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Zimbra
9.7

Support Rating

OpenText Hightail
Zimbra
10.0

Implementation Rating

OpenText Hightail
Zimbra
8.0

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