OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
similar functionality to pager duty - we were able to use OpsGenie instead because of better ROI because we were adding a larger number of users than we had previously used. It seemed to scale better with our growth - we also use a few other Atlassian tools so it was nice to …
We also looked at PagerDuty but decided to go with OpsGenie as it had more features on the plan we needed compared to PagerDuty which would have required us to spend a lot more for what we felt were non-premium features. Everything felt like an add-on - automation for an …
Much more pricing friendly than PagerDuty but I haven't done the comparison in years so not sure how pricing/features stack up nowadays. Been very happy with OpsGenie.
I didn't participate in the tool selection, and I don't know other similar tools. Although I think OpsGenie suits well in all the scenarios we have, so I would choose this tools again.
Have done a POC with PagerDuty in the past when evaluating OpsGenie and just liked the clean look and feel of OpsGenie better along with their already extensive list of integrations. The integrations was probably the key deciding factor in us not going with PagerDuty at the time.