Oracle CRM On Demand vs. Tour de Force CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Tour de Force CRM
Score 3.7 out of 10
N/A
Tour de Force is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.N/A
Pricing
Oracle CRM On DemandTour de Force CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On DemandTour de Force CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CRM On DemandTour de Force CRM
Top Pros

No answers on this topic

Top Cons
Features
Oracle CRM On DemandTour de Force CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Tour de Force CRM
6.4
1 Ratings
18% below category average
Customer data management / contact management8.925 Ratings10.01 Ratings
Workflow management8.024 Ratings00 Ratings
Territory management8.124 Ratings10.01 Ratings
Opportunity management8.125 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings1.01 Ratings
Contract management8.124 Ratings00 Ratings
Quote & order management8.523 Ratings5.01 Ratings
Interaction tracking8.524 Ratings7.01 Ratings
Channel / partner relationship management9.023 Ratings2.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Tour de Force CRM
5.5
1 Ratings
30% below category average
Case management8.524 Ratings8.01 Ratings
Call center management8.723 Ratings00 Ratings
Help desk management8.524 Ratings3.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Tour de Force CRM
4.0
1 Ratings
61% below category average
Lead management9.124 Ratings7.01 Ratings
Email marketing7.922 Ratings1.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Tour de Force CRM
3.7
1 Ratings
69% below category average
Task management8.923 Ratings1.01 Ratings
Billing and invoicing management8.522 Ratings7.01 Ratings
Reporting8.523 Ratings3.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
Tour de Force CRM
8.0
1 Ratings
5% above category average
Forecasting8.624 Ratings8.01 Ratings
Pipeline visualization8.224 Ratings8.01 Ratings
Customizable reports7.824 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Tour de Force CRM
6.0
1 Ratings
23% below category average
Custom fields8.724 Ratings6.01 Ratings
Custom objects6.924 Ratings00 Ratings
Scripting environment7.821 Ratings00 Ratings
API for custom integration7.023 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Tour de Force CRM
9.5
1 Ratings
13% above category average
Single sign-on capability9.122 Ratings10.01 Ratings
Role-based user permissions8.525 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Tour de Force CRM
-
Ratings
Social data8.618 Ratings00 Ratings
Social engagement8.518 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Tour de Force CRM
3.0
1 Ratings
82% below category average
Marketing automation7.822 Ratings3.01 Ratings
Compensation management7.420 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Tour de Force CRM
8.0
1 Ratings
7% above category average
Mobile access10.018 Ratings8.01 Ratings
Best Alternatives
Oracle CRM On DemandTour de Force CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CRM On DemandTour de Force CRM
Likelihood to Recommend
8.9
(26 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandTour de Force CRM
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Tour de Force, Inc.
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Tour de Force, Inc.
  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Tour de Force, Inc.
  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Tour de Force, Inc.
No answers on this topic
Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Tour de Force, Inc.
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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Tour de Force, Inc.
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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Tour de Force, Inc.
  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
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ScreenShots