Oracle's PeopleSoft ERP (or PeopleSoft FSCM) is a software solution used to reduce costs by automating and centralizing global transactional processes and the enterprise entire supply chain. Oracle states they have extended support for PeopleSoft to 2034.
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Salesforce Sales Cloud
Score 8.8 out of 10
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Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.
Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials.
PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of.
It supports multiple ways to integrate with other systems.
The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing
PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary
PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats)
We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.
Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day." Points per Salesforce - 1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs. 2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers. 3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. 4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed. 5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale. 6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com. 7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements. 8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training. 9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.
I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.
We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
Provides better controls to ensure that spend does not increase beyond the PO amount.
sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system.
PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers.
