8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 8 reviews and ratings
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 47 reviews and ratings
Feature Set Ratings
Security
Paligo
Feature Set Not Supported
N/A

9.0
Tridion
90%
Tridion ranks higher in 1/1 features
Tridion ranks higher in 1/1 features
Role-based user permissions
N/A
0 Ratings

9.0
90%
9 Ratings
Platform & Infrastructure
Paligo
Feature Set Not Supported
N/A

9.1
Tridion
91%
Tridion ranks higher in 2/2 features
Tridion ranks higher in 2/2 features
API
N/A
0 Ratings

8.2
82%
6 Ratings
Internationalization / multi-language
N/A
0 Ratings

10.0
100%
7 Ratings
Web Content Creation
Paligo
Feature Set Not Supported
N/A

8.5
Tridion
85%
Tridion ranks higher in 8/8 features
Tridion ranks higher in 8/8 features
WYSIWYG editor
N/A
0 Ratings

8.0
80%
8 Ratings
Code quality / cleanliness
N/A
0 Ratings

8.1
81%
7 Ratings
Admin section
N/A
0 Ratings

8.9
89%
8 Ratings
Page templates
N/A
0 Ratings

8.8
88%
8 Ratings
Library of website themes
N/A
0 Ratings

8.1
81%
4 Ratings
Mobile optimization / responsive design
N/A
0 Ratings

8.8
88%
7 Ratings
Publishing workflow
N/A
0 Ratings

9.0
90%
8 Ratings
Form generator
N/A
0 Ratings

8.1
81%
3 Ratings
Web Content Management
Paligo
Feature Set Not Supported
N/A

7.6
Tridion
76%
Tridion ranks higher in 5/5 features
Tridion ranks higher in 5/5 features
Content taxonomy
N/A
0 Ratings

9.0
90%
7 Ratings
SEO support
N/A
0 Ratings

9.0
90%
6 Ratings
Bulk management
N/A
0 Ratings

8.8
88%
8 Ratings
Availability / breadth of extensions
N/A
0 Ratings

8.1
81%
5 Ratings
Community / comment management
N/A
0 Ratings

3.0
30%
3 Ratings
Attribute Ratings
- Paligo is rated higher in 1 area: Likelihood to Renew
- Tridion is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
9.4
Paligo
94%
7 Ratings

9.8
Tridion
98%
22 Ratings
Likelihood to Renew
10.0
Paligo
100%
2 Ratings

6.3
Tridion
63%
15 Ratings
Usability
8.0
Paligo
80%
1 Rating

8.5
Tridion
85%
2 Ratings
Support Rating
9.9
Paligo
99%
4 Ratings

Tridion
N/A
0 Ratings
Likelihood to Recommend
Paligo
If you're looking for a cloud-based CCMS that focuses on the authoring experience, Paligo is a great choice. With some basic experience and a bit of training, most tech writers can have a customized output up and running in days, not weeks. Conversely, if you don't want to tinker with CSS to develop a look and feel you want or need content reuse at the lowest possible level, Paligo may not quite fit your needs. One thing I will add is that as a new user, and one who regularly pushes the boundaries of what Paligo's designed to do, I've found the customer support to be absolutely top-notch. I'm always able to work alongside support to figure out a solution to my problem—and am nearly always able to accomplish what I set out to accomplish.

Verified User
Employee in Other
Internet Company, 51-200 employeesTridion
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.

Verified User
Manager in Product Management
Financial Services Company, 10,001+ employeesPros
Paligo
- Single-source quickly and well out of the box.
- Attributes in the content for conditional publishing.
- Quick previews with publishing and variable settings, for efficient debugging.
- Responsive expert support.
- Extensive integrations.
- Re-use features for consistency among writers.
- Review features.
- Translation features.
Director of Knowledge and Technical Writing
SentinelOneSecurity & Investigations, 501-1000 employees
Tridion
- Makes it easy to spin up a new site quickly
- Allows for numerous users to work on the same site without conflicting with each other's changes
- Allows you to unpublish changes or revert to old versions if you make a mistake
- Allows you to time publishing actions (for example, you can set it to happen overnight)
Senior IT Analyst
The Boston Consulting GroupManagement Consulting, 5001-10,000 employees
Cons
Paligo
- The learning curve is a bit steep, especially for anyone who's never worked in a true content authoring tool before. It takes a bit of work to move from a Word atmosphere to Paligo, but the training sessions address all of those issues and more.
- I wish there were more focused formatting tools. At this point, I don't know how to change the text color or format my output beyond the legacy defaults I inherited when I started this job. My fellow writers and I still sometimes struggle with putting things where we want them to go simply because they aren't the right field type at that location.
Technical Writer
Identity AutomationComputer Software, 51-200 employees
Tridion
- Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
- When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.

Verified User
Employee in Marketing
Non-Profit Organization Management Company, 1001-5000 employeesPricing Details
Paligo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Tridion
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Paligo
Paligo 10.0
Based on 2 answers
Paligo single-sources beautifully. Allows for customization. Has the best translation features. Has the best support services.
Director of Knowledge and Technical Writing
SentinelOneSecurity & Investigations, 501-1000 employees
Tridion
Tridion 6.3
Based on 15 answers
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.

Verified User
Team Lead in Information Technology
Internet Company, 501-1000 employeesUsability
Paligo
Paligo 8.0
Based on 1 answer
I'm glad that it's cloud-based, so I can access it from home or work. But I do wish it were a little more intuitive on the front end for new users; the alt key is more useful than the ctrl key, initial layout is confusing until you learn the depth of the tools, and you really do have to take the $400 training in order to truly understand how to use the product. I don't know what my company pays for access to the software, but I know it's something.
Technical Writer
Identity AutomationComputer Software, 51-200 employees
Tridion
Tridion 8.5
Based on 2 answers
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.

Verified User
Consultant in Information Technology
Computer Software Company, 1-10 employeesSupport Rating
Paligo
Paligo 9.9
Based on 4 answers
The support is quick, the team very knowledgeable and invested in my success. The only reason I didn't give it a 10 is because there is no chat support (yet). But, so far, the responses have been quick enough that hasn't been an issue
Manager of Self-Service and Content
ShipStationInternet, 51-200 employees
Tridion
No score
No answers yet
No answers on this topic
Alternatives Considered
Paligo
Senior Technical Writer
SizmekAlternative Medicine, 1001-5000 employees
Tridion
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.

Verified User
Program Manager in Marketing
Non-profit Organization Management Company, 1001-5000 employeesReturn on Investment
Paligo
- Paligo allowed us to pivot our docs strategy and recreate our entire docs set (approx. 60k words) in a couple of months
- Our users have complimented us on the ease of use and structure of our output

Verified User
Employee in Other
Internet Company, 51-200 employeesTridion
- SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
- The learning curve is very slow, so training takes a lot of time and cost.
- The revamped corporate site looks clean, modern, and is mobile-friendly.

Verified User
Professional in Information Technology
Biotechnology Company, 1001-5000 employees