Polycom RealPresence Immersive Studio vs. Sennheiser ADAPT series

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

Incentivized

Perfect for use in a noisy environment (i.e. an internet cafe/outside whilst walking) as the Active noise cancellation blocks out the noise from around you, allowing you to HEAR and crucially for far end to hear you. The base sound in the headset is particularly good for music with better capability than some more expensive dedicated music headsets (like BOSE). Battery life is exceptional and if you do end up running out, you can plug in the USB cable to your laptop and charge whilst using the headset which is super useful. Where you have BACK TO BACK meetings, long periods of use will mean you do get hot so this must be taken into consideration

Incentivized

• Allows video conferencing with eagle eye view on the speaker
• Crystal clear audio and video with zero lagging and freezing
• Very fast connections to the conferences

Incentivized

• Active Noise cancellation
• Clarity of audio (far end speakers)
• Build quality is premium and headset feels weighty

Incentivized

• Back end setup isn't very intuitive.
• Every now and then we get a delay when conferencing and using multiple features.

Incentivized

• As these are over the ear/enclosed, they are very effective, but long periods of use can end up meaning you can get sweaty/uncomfortable. Difficult to improve on this situation other than to switch between using these and an external Epos desk speaker.

Incentivized

Easy to use and setup, clear picture and sound quality. Easy to manage once setup.

Incentivized

Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

Incentivized

Jabra is one of our other main headset suppliers, and their Evolve and Speak range are regularly used within our organisation. Sennheiser ADAPT series comes down to personal choice from users, much like how there are iOS and Android users, but the Sennheiser ADAPT range (particularly in the case of the MB660) is one of the premium headsets that users have expressed an interest in for its overall capabilities.

Incentivized

• Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
• As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
• As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

Incentivized

• For production/broadcast users, this compares favourably with dedicated music headsets but is more reasonably priced.
• For staff on regular VC/AUDIO calls, this has been seen as a very capable premium headset that pays for itself in terms of build quality/audio quality and battery life.

Incentivized