Likelihood to Recommend Our organization chose Qualified over other companies because of how well it helps us connect with prospective customers. It is user-friendly and really helps you not miss out on opportunities with target accounts. Qualified makes it feel like you're working as a team to create opportunities with target accounts. Qualified also provides great customer service. Their team does whatever is needed to make sure we get the assistance we need
Read full review When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
Read full review Pros Good insight into what product the prospect is interested in Engage the prospect when they are at the researching phase and form a human connection Know when prospects that you are actively targeting are on the website and use that in messaging Read full review Able to make very specific, customized product solutions for customers Decent customer support Fairly easy to stylize each assistant for brand Read full review Cons The UI can be improved with new features. Proper document should be provided and support services. Pricing must be moderate, it's way too high for small scale business. Read full review Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion) Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete. Read full review Alternatives Considered Qualified provides exceptional customer service. He is constantly eager and able to answer all the issues raised, he also offers excellent subscription prices, he is useful for organizing meetings in the sales area, discussions with VIP clients directly from our website.
Read full review zoovu seemed to have the best price for the assistant we were looking to build.
Read full review Return on Investment Qualified to increase our sales volumes. Qualified really increases the turnaround time for opportunities on our platform. Qualified helps to prioritize, categorize and communicate with our potential customers at various stages of the buying process. With Qualified our sales team can see who is visiting our website, accessing certain pages and most importantly, connecting with them in vital moments thanks to the tool's conversational sales and marketing platform. We can track your interests, lead you to the right person, set up meetings, and move further up the sales cycle using this channel. Leads are now automatically integrated into our CRM, eliminating administrative effort and bringing our sales teams closer to our customers than ever before. Read full review The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase. Read full review ScreenShots