What users are saying about
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Top Rated
787 Ratings
28 Ratings

QuickBooks Online

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Top Rated
787 Ratings
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Score 8.2 out of 100
28 Ratings
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Score 8 out of 100

Likelihood to Recommend

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Vista

As Vista HRMS is fully customizable to suit your needs, a company should determine if they have a current employee who can do the work themselves otherwise they will need to consider the additional cost of asking PDS to do the customizations for them. There are additional modules that we aren't currently making use of, but each company should learn about the functionality of each of them as some may be more beneficial than others. When gathering your questions, ask all potential users of the system what they would want to see in an HRMS. We did so before selecting Vista HRMS and we got pages and pages of questions and comments and made sure that each item was addressed beforehand and was something that we would be able to incorporate into the system.You have the option of taking the system in house or being a hosted client. Make sure you figure out what resources your IT department has available. If you have a dedicated administrator who will do all the upgrades and enhancements great, otherwise you may need PDS to help out and having PDS host may be a better option
Amitai Levin | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

QuickBooks Online
7.8
Vista
8.0
Pay calculation
QuickBooks Online
8.0
Vista
8.2
Benefit plan administration
QuickBooks Online
7.4
Vista
8.2
Direct deposit files
QuickBooks Online
7.8
Vista
8.2
Salary revision and increment management
QuickBooks Online
7.5
Vista
8.2
Reimbursement management
QuickBooks Online
8.2
Vista
8.2
Support for external payroll vendors
QuickBooks Online
Vista
7.3

Customization

QuickBooks Online
7.4
Vista
API for custom integration
QuickBooks Online
7.8
Vista
Plug-ins
QuickBooks Online
7.0
Vista

Security

QuickBooks Online
8.6
Vista
Single sign-on capability
QuickBooks Online
8.7
Vista
Role-based user permissions
QuickBooks Online
8.4
Vista

Reporting & Analytics

QuickBooks Online
8.1
Vista
Dashboards
QuickBooks Online
8.1
Vista
Standard reports
QuickBooks Online
8.3
Vista
Custom reports
QuickBooks Online
7.8
Vista

General Ledger and Configurable Accounting

QuickBooks Online
7.7
Vista
Accounts payable
QuickBooks Online
8.2
Vista
Accounts receivable
QuickBooks Online
8.4
Vista
Cash management
QuickBooks Online
8.0
Vista
Bank reconciliation
QuickBooks Online
8.3
Vista
Expense management
QuickBooks Online
8.0
Vista
Time tracking
QuickBooks Online
5.8
Vista
Fixed asset management
QuickBooks Online
6.5
Vista
Multi-currency support
QuickBooks Online
4.5
Vista
Multi-division support
QuickBooks Online
8.0
Vista
Regulations compliance
QuickBooks Online
7.0
Vista
Electronic tax filing
QuickBooks Online
8.7
Vista
Self-service portal
QuickBooks Online
8.5
Vista
Global Financial Support
QuickBooks Online
8.9
Vista
Primary and Secondary Ledgers
QuickBooks Online
7.1
Vista
Intercompany Accounting
QuickBooks Online
8.3
Vista
Localizations
QuickBooks Online
8.1
Vista
Journals and Reconciliations
QuickBooks Online
8.0
Vista
Enterprise Accounting
QuickBooks Online
8.4
Vista
Configurable Accounting
QuickBooks Online
7.9
Vista
Centralized Rules Framework
QuickBooks Online
8.0
Vista
Standardized Processes
QuickBooks Online
8.0
Vista

Inventory Management

QuickBooks Online
7.0
Vista
Inventory tracking
QuickBooks Online
7.2
Vista
Automatic reordering
QuickBooks Online
8.3
Vista
Location management
QuickBooks Online
7.5
Vista
Manufacturing module
QuickBooks Online
5.0
Vista

Order Management

QuickBooks Online
8.0
Vista
Pricing
QuickBooks Online
8.0
Vista
Order entry
QuickBooks Online
8.3
Vista
Credit card processing
QuickBooks Online
8.1
Vista
Cost of goods sold
QuickBooks Online
7.8
Vista
Order Orchestration
QuickBooks Online
7.7
Vista
End-to-end order visibility
QuickBooks Online
8.4
Vista
Order exception Resolution
QuickBooks Online
7.6
Vista

Human Resource Management

QuickBooks Online
Vista
7.4
Employee demographic data
QuickBooks Online
Vista
8.3
Employment history
QuickBooks Online
Vista
7.2
Job profiles and administration
QuickBooks Online
Vista
7.3
Workflow for transfers, promotions, pay raises, etc.
QuickBooks Online
Vista
8.1
Organizational charting
QuickBooks Online
Vista
7.2
Organization and location management
QuickBooks Online
Vista
7.3
Compliance data (COBRA, OSHA, etc.)
QuickBooks Online
Vista
6.4

Leave and Attendance Management

QuickBooks Online
Vista
8.1
Approval workflow
QuickBooks Online
Vista
8.1
Balance details
QuickBooks Online
Vista
8.1
Annual carry-forward and encashment
QuickBooks Online
Vista
8.1

Employee Self Service

QuickBooks Online
Vista
7.1
View and generate pay and benefit information
QuickBooks Online
Vista
8.2
Update personal information
QuickBooks Online
Vista
7.3
View company policy documentation
QuickBooks Online
Vista
7.3
Employee recognition
QuickBooks Online
Vista
7.2
View job history
QuickBooks Online
Vista
5.8

Asset Management

QuickBooks Online
Vista
7.3
Tracking of all physical assets
QuickBooks Online
Vista
7.3

HR Reporting

QuickBooks Online
Vista
7.6
Report builder
QuickBooks Online
Vista
8.2
Pre-built reports
QuickBooks Online
Vista
6.4
Ability to combine HR data with external data
QuickBooks Online
Vista
8.2

Onboarding

QuickBooks Online
Vista
7.3
New hire portal
QuickBooks Online
Vista
7.3

Performance and Goals

QuickBooks Online
Vista
5.8
Corporate goal setting
QuickBooks Online
Vista
5.5
Individual goal setting
QuickBooks Online
Vista
5.5
Performance tracking
QuickBooks Online
Vista
6.4

Performance Management

QuickBooks Online
Vista
7.3
Performance plans
QuickBooks Online
Vista
7.3
Performance improvement plans
QuickBooks Online
Vista
7.3
Review status tracking
QuickBooks Online
Vista
7.3
Review reminders
QuickBooks Online
Vista
7.2
Multiple review frequency
QuickBooks Online
Vista
7.3

Succession Planning

QuickBooks Online
Vista
3.6
Create succession plans/pools
QuickBooks Online
Vista
3.6
Candidate ranking
QuickBooks Online
Vista
3.6
Candidate search
QuickBooks Online
Vista
3.6
Candidate development
QuickBooks Online
Vista
3.6

Recruiting / ATS

QuickBooks Online
Vista
2.5
Job Requisition Management
QuickBooks Online
Vista
3.1
Company Website Posting
QuickBooks Online
Vista
3.1
Duplicate Candidate Prevention
QuickBooks Online
Vista
1.9
Applicant Tracking
QuickBooks Online
Vista
2.3
Notifications and Alerts
QuickBooks Online
Vista
2.0

Pros

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Vista

  • Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation.
  • PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.
  • The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.
Marcia Fenton | TrustRadius Reviewer

Cons

QuickBooks Online

  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
Anonymous | TrustRadius Reviewer

Vista

  • Typical of any system built for the unknown requirements of hundreds or thousands of customers with varying needs, PDS sometimes doesn't fit our processes precisely out of the box. However, this con is far outweighed by the ability to configure and customize the system.
  • The most significant pet peeve of our users is the necessity for so many clicks to navigate between different areas or the system or to review applicants. These items are being addressed based on feedback from the user community in an upcoming release.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

QuickBooks Online

QuickBooks Online 8.1
Based on 20 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Vista

Vista 9.1
Based on 7 answers
I feel so invested in Vista HRMS that I don't really want to try other options. I know we as an organization are not using this product to it's full potential and that is just due to us lacking the resources to be able to invest the time into breaking it apart and making it work to the best ability for us. The system works great as is, but there are a lot of implementations we can put into place to help us out even more. For example, we would love to start using Workflow to create more efficiencies. I personally have a very good relationship with our hosted vendor who supports Vista HRMS and can help me with any issues and concerns, this is a big part of the reason that I would renew with this product and continue to be an advocate for Vista HRMS.
Anonymous | TrustRadius Reviewer

Usability

QuickBooks Online

QuickBooks Online 8.4
Based on 12 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Vista

Vista 8.2
Based on 2 answers
The interface is intuitive, even if it does require some extra clicks to get to where you are going. The screens are consistently designed and formatted. There is a logical flow and organization to the application layout and menuing systems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Vista

Vista 9.5
Based on 2 answers
No answer on this topic is available.

Performance

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Vista

Vista 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

QuickBooks Online

QuickBooks Online 4.0
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Vista

Vista 8.2
Based on 3 answers
PDS has excellent customer service and support. We get answers to the
majority of our questions and problems quickly, within the day that we
call. More complex issues that may require PDS’ technical support are
usually addressed within a few days
Marcia Fenton | TrustRadius Reviewer

Online Training

QuickBooks Online

No score
No answers yet
No answers on this topic

Vista

Vista 10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin | TrustRadius Reviewer

Implementation Rating

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Vista

Vista 7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
Anonymous | TrustRadius Reviewer

Alternatives Considered

QuickBooks Online

QuickBooks Online was much easier to use across a non-profit where we needed people in multiple locations working on different servers to access the financial data at once, it also allowed us to connect our bank accounts to the software which was a huge benefit of the program, these were main differentiators between the online product and the desktop version that we trialed. We have also used Wave in the past for accounting and still use it for it's invoicing features because of the nice invoices it creates for our organization at no cost. Microsoft Excel is what we used before Online version so QuickBooks is much more advanced than that.
Dylan DeClerck | TrustRadius Reviewer

Vista

ADP and Paylocity. Vista may not be as flashy as those user sites, but it is much more effective and easy to use for multiple roles in the system. Admins, managers, and users are much easier to manage and their experience is better having the single sign-on for them to use.
Cody Parker | TrustRadius Reviewer

Return on Investment

QuickBooks Online

  • QuickBooks Online ("QBO") has allowed us to increase our efficiency by at least 20% on clients where we handle their actual activity entry. The use of bank feeds has been the largest contributor to this because we can memorize transactions and what categorization needs to happen to them - virtually eliminating the need to key in information for those clients.
  • We are able to service more clients who are coming to us that want to use or already use a cloud based solution. Probably 2 of every 5 new clients already are using a cloud solution or want to use a cloud solution.
  • We are able to have access to the clients books immediately via the easy granting of a free "Accountant's Login." Clients love that they don't have to pay for this easy to use feature and that we can immediately start collaborating on new work without having to jump through hoops to gain access.
Anonymous | TrustRadius Reviewer

Vista

  • Positive impact would definitely be self-service for both employees and managers to view and update selected data.
  • Through some analytics our managers are able to track turnover for their site/department by many criteria (length of service, reason, etc) and can view a number of other analytical reports such as headcount and demographics which help them to make informed decisions about their department.
Anonymous | TrustRadius Reviewer

Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vista

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

QuickBooks Online
8.2
Vista
9.2

Likelihood to Renew

QuickBooks Online
8.1
Vista
9.1

Usability

QuickBooks Online
8.4
Vista
8.2

Reliability and Availability

QuickBooks Online
5.6
Vista
9.5

Performance

QuickBooks Online
7.9
Vista
10.0

Support Rating

QuickBooks Online
4.0
Vista
8.2

Online Training

QuickBooks Online
Vista
10.0

Implementation Rating

QuickBooks Online
5.2
Vista
7.3

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