What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
668 Ratings
28 Ratings

QuickBooks Online

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
668 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Vista

  • Self-service provides immediate access for employees
  • Open enrollment is so easy, our HR staff love it
  • Fully integrated HR, benefits and payroll information means less errors and saves time
Marcia Fenton profile photo

Feature Rating Comparison

Payroll Management

QuickBooks Online
7.6
Vista
8.0
Pay calculation
QuickBooks Online
8.0
Vista
8.4
Benefit plan administration
QuickBooks Online
6.9
Vista
8.0
Direct deposit files
QuickBooks Online
8.3
Vista
8.0
Salary revision and increment management
QuickBooks Online
7.3
Vista
8.2
Reimbursement management
QuickBooks Online
7.6
Vista
8.2
Support for external payroll vendors
QuickBooks Online
Vista
7.3

Customization

QuickBooks Online
7.8
Vista
API for custom integration
QuickBooks Online
7.9
Vista
Plug-ins
QuickBooks Online
7.6
Vista

Security

QuickBooks Online
8.8
Vista
Single sign-on capability
QuickBooks Online
9.2
Vista
Role-based user permissions
QuickBooks Online
8.4
Vista

Reporting & Analytics

QuickBooks Online
8.4
Vista
Dashboards
QuickBooks Online
8.4
Vista
Standard reports
QuickBooks Online
8.8
Vista
Custom reports
QuickBooks Online
7.9
Vista

General Ledger and Configurable Accounting

QuickBooks Online
8.2
Vista
Accounts payable
QuickBooks Online
8.4
Vista
Accounts receivable
QuickBooks Online
8.2
Vista
Cash management
QuickBooks Online
7.9
Vista
Bank reconciliation
QuickBooks Online
8.6
Vista
Expense management
QuickBooks Online
7.9
Vista
Time tracking
QuickBooks Online
6.4
Vista
Fixed asset management
QuickBooks Online
7.8
Vista
Multi-currency support
QuickBooks Online
8.2
Vista
Multi-division support
QuickBooks Online
9.0
Vista
Regulations compliance
QuickBooks Online
8.5
Vista
Electronic tax filing
QuickBooks Online
8.4
Vista
Self-service portal
QuickBooks Online
8.6
Vista
Global Financial Support
QuickBooks Online
7.8
Vista
Primary and Secondary Ledgers
QuickBooks Online
8.8
Vista
Intercompany Accounting
QuickBooks Online
8.4
Vista
Localizations
QuickBooks Online
8.1
Vista
Journals and Reconciliations
QuickBooks Online
8.5
Vista
Enterprise Accounting
QuickBooks Online
8.1
Vista
Configurable Accounting
QuickBooks Online
7.9
Vista
Centralized Rules Framework
QuickBooks Online
8.2
Vista
Standardized Processes
QuickBooks Online
7.9
Vista

Inventory Management

QuickBooks Online
6.6
Vista
Inventory tracking
QuickBooks Online
6.2
Vista
Automatic reordering
QuickBooks Online
7.9
Vista
Location management
QuickBooks Online
7.4
Vista
Manufacturing module
QuickBooks Online
4.8
Vista

Order Management

QuickBooks Online
7.8
Vista
Pricing
QuickBooks Online
6.8
Vista
Order entry
QuickBooks Online
7.9
Vista
Credit card processing
QuickBooks Online
7.8
Vista
Cost of goods sold
QuickBooks Online
7.8
Vista
Order Orchestration
QuickBooks Online
8.1
Vista
End-to-end order visibility
QuickBooks Online
8.1
Vista
Order exception Resolution
QuickBooks Online
7.9
Vista

Human Resource Management

QuickBooks Online
Vista
7.2
Employee demographic data
QuickBooks Online
Vista
8.3
Employment history
QuickBooks Online
Vista
6.8
Job profiles and administration
QuickBooks Online
Vista
7.3
Workflow for transfers, promotions, pay raises, etc.
QuickBooks Online
Vista
7.8
Organizational charting
QuickBooks Online
Vista
6.6
Organization and location management
QuickBooks Online
Vista
7.3
Compliance data (COBRA, OSHA, etc.)
QuickBooks Online
Vista
6.4

Leave and Attendance Management

QuickBooks Online
Vista
7.8
Approval workflow
QuickBooks Online
Vista
7.8
Balance details
QuickBooks Online
Vista
7.8
Annual carry-forward and encashment
QuickBooks Online
Vista
7.8

Employee Self Service

QuickBooks Online
Vista
7.1
View and generate pay and benefit information
QuickBooks Online
Vista
8.1
Update personal information
QuickBooks Online
Vista
7.3
View company policy documentation
QuickBooks Online
Vista
7.3
Employee recognition
QuickBooks Online
Vista
7.1
View job history
QuickBooks Online
Vista
5.9

Asset Management

QuickBooks Online
Vista
7.3
Tracking of all physical assets
QuickBooks Online
Vista
7.3

HR Reporting

QuickBooks Online
Vista
7.7
Report builder
QuickBooks Online
Vista
8.1
Pre-built reports
QuickBooks Online
Vista
6.7
Ability to combine HR data with external data
QuickBooks Online
Vista
8.2

Onboarding

QuickBooks Online
Vista
7.3
New hire portal
QuickBooks Online
Vista
7.3

Performance and Goals

QuickBooks Online
Vista
5.8
Corporate goal setting
QuickBooks Online
Vista
5.5
Individual goal setting
QuickBooks Online
Vista
5.5
Performance tracking
QuickBooks Online
Vista
6.4

Performance Management

QuickBooks Online
Vista
7.3
Performance plans
QuickBooks Online
Vista
7.4
Performance improvement plans
QuickBooks Online
Vista
7.3
Review status tracking
QuickBooks Online
Vista
7.3
Review reminders
QuickBooks Online
Vista
7.2
Multiple review frequency
QuickBooks Online
Vista
7.3

Succession Planning

QuickBooks Online
Vista
3.6
Create succession plans/pools
QuickBooks Online
Vista
3.6
Candidate ranking
QuickBooks Online
Vista
3.6
Candidate search
QuickBooks Online
Vista
3.6
Candidate development
QuickBooks Online
Vista
3.6

Recruiting / ATS

QuickBooks Online
Vista
2.5
Job Requisition Management
QuickBooks Online
Vista
3.2
Company Website Posting
QuickBooks Online
Vista
3.2
Duplicate Candidate Prevention
QuickBooks Online
Vista
2.0
Applicant Tracking
QuickBooks Online
Vista
2.4
Notifications and Alerts
QuickBooks Online
Vista
2.0

Pros

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap profile photo

Vista

  • Vista HRMS is web-based; easy to navigate and easy to customize. If your company doesn't have a technically saavy individual, PDS can take care of it for you.
  • Their customer service is second to none. Reps can be contacted by phone or email with quick responses to resolve any question or issues quickly
  • Vista HRMS is constantly providing updates to the system, whether it is tax related issues or the latest regulation changes to the Affordable Care Act
Amitai Levin profile photo

Cons

QuickBooks Online

  • Integration - Would like functionality to go between/across QB desktop and online versions
  • Payroll - set up is not as intuitive as it could be
  • Predictive suggestions - the feature is ok but needs improving - I keep having to turn it off
No photo available

Vista

  • We do not utilize the performance appraisal process in Vista because our process requires our employees to have individual goals that are tracked and measured in addition to the traditional competencies.
  • We have a very involved bonus calculation process which Vista is not able to support
  • We currently use another product for Time and Attendance because we've been with that system well before Vista added it to their functionality.
No photo available

Likelihood to Renew

QuickBooks Online

QuickBooks Online 8.0
Based on 20 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA profile photo

Vista

Vista 9.1
Based on 7 answers
It's working well for us. Yes, we do have some challenges, but we're working through them. With all the time and money put in to this, why would we switch. Especially since we really haven't used this product to it's full potential, but that's many due to time challenges.
Susan Shaw profile photo

Usability

QuickBooks Online

QuickBooks Online 8.3
Based on 12 answers
Quickbooks is a more than adequate solution that solves many complex problems. Is it the easiest tool to use? - No. Is it totally learnable to anyone who is accustom to performing these responsibilities either manually or with other competitor tools? - Absolutely.
No photo available

Vista

Vista 8.2
Based on 2 answers
  • Employee self-service is easy to set up and use
  • Payroll and benefits integration works well
  • Screens are easy to navigate
Marcia Fenton profile photo

Reliability and Availability

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Vista

Vista 9.5
Based on 2 answers
No answer on this topic is available.

Performance

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Vista

Vista 10.0
Based on 1 answer
No answer on this topic is available.

Support

QuickBooks Online

QuickBooks Online 4.3
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc profile photo

Vista

Vista 8.2
Based on 3 answers
They are quick to respond to support requests. Often they are able to address the issue without escalation. The support staff are extremely knowledgeable and willing to recruit other staff to help troubleshoot a problem. They frequently do screen sharing sessions to actually see the behavior we experience so they can better understand the problem and get it resolved. Without an exception, all of the support staff are extremely pleasant and enjoyable to be around. They truly value their customers and our success and they try to make it fun to interact with them. Support calls do not incur a support fee either. All support, excluding consulting services, is included in our annual support.
No photo available

Online Training

QuickBooks Online

No score
No answers yet
No answers on this topic

Vista

Vista 10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin profile photo

Implementation

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Vista

Vista 7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
No photo available

Alternatives Considered

QuickBooks Online

We have clients who have used Sage/Peachtree and Quicken. QuickBooks Online seems a little more user-friendly for the average user, as well as offering a better interface. There seems to be more training and help available for the common person with QuickBooks than with other softwares, so it's easier to send along helpful articles to clients who are having issues with a particular task.
Lindsay Foucht profile photo

Vista

I wasn't around when other products were being evaluated. But I've been working with the system for almost 5 years now and I'm pretty happy with it (and I'm picky!) I think the biggest reason we picked it was because of how configurable it is as well as having the ability to have it in-house. It's important to us that we keep control of our data.
Susan Shaw profile photo

Return on Investment

QuickBooks Online

  • Employee efficiency -- we are reviewing clients books everyday versus a set periods such as weekly or end of the month. If we have questions regarding the transaction we can ask the question usually the following day when it is free in the business owners mine rather than several days later.
  • We can move from being the recorder of transactions into a more consultative role of helping our clients understand their finances better and sooner.
John H. Adair CPA profile photo

Vista

  • Once you get the hang of customizing the product, enhancements can be done very quickly. You don't have to wait or spend a lot of money for enhancements that can be done easily
  • Payroll is pretty straightforward
  • Using the workflow functionality, a lot of manual steps can be automated
Susan Shaw profile photo

Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vista

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison