Resolve Action Enterprise IT Automation Platform vs. ServiceNow IT Service Management
Resolve Action Enterprise IT Automation Platform vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Resolve Action | N/A | Resolve Action is an IT Automation & Operations / AIOps platform that aims to help IT teams achieve agile, autonomous operations. By combining insights from artificial intelligence with cross-domain automation, Resolve handles a wide array of IT operations – from performing dependency mapping, event correlation, and predictive analytics to automating actions based on those findings. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Resolve Action Enterprise IT Automation Platform | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Resolve Action Enterprise IT Automation Platform | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Resolve Action Enterprise IT Automation Platform | ServiceNow IT Service Management | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ActiveBatch Workload Automation Score 8.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Redwood RunMyJobs Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Resolve Action Enterprise IT Automation Platform | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Resolve Action Enterprise IT Automation Platform | ServiceNow IT Service Management | |
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Likelihood to Recommend | Resolve Systems No answers on this topic | ServiceNow |
Pros | Resolve Systems No answers on this topic | ServiceNow |
Cons | Resolve Systems No answers on this topic | ServiceNow |
Likelihood to Renew | Resolve Systems No answers on this topic | ServiceNow |
Usability | Resolve Systems No answers on this topic | ServiceNow |
Reliability and Availability | Resolve Systems No answers on this topic | ServiceNow |
Performance | Resolve Systems No answers on this topic | ServiceNow |
Support Rating | Resolve Systems No answers on this topic | ServiceNow |
Online Training | Resolve Systems No answers on this topic | ServiceNow |
Implementation Rating | Resolve Systems No answers on this topic | ServiceNow |
Alternatives Considered | Resolve Systems No answers on this topic | ServiceNow |
Scalability | Resolve Systems No answers on this topic | ServiceNow |
Return on Investment | Resolve Systems No answers on this topic | ServiceNow |
ScreenShots |