What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 6.4 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

Revinate

Revinate is very appropriate for any business that monitors, answers and utilizes guest or customer reviews on a daily basis. It assists with drilling down to core areas that a business either excels in or the opposite: does poorly. It is a great tool to track your scores and what people are saying about your product and service. Adversely, it is not appropriate for businesses that do not need the ability to track guest reviews and scores.
Stephanie MacMillan profile photo

Reevoo

Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.
Adam Farrell profile photo

Pros

Revinate

  • Filters all guests reviews into one place.
  • Allows us to respond to guest reviews easily.
  • Revinate has a multitude of reporting options and functionality that allow us to dig down to key areas of interest.
Stephanie MacMillan profile photo

Reevoo

  • Easy script to implement
  • Simple design of the widget
No photo available

Cons

Revinate

  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
Stephanie MacMillan profile photo

Reevoo

  • The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
  • The tool is certainly aimed at established brands and top companies.
Adam Farrell profile photo

Alternatives Considered

Revinate

Survey Monkey pales in comparison to Revinate because of the depths Revinate has to offer. Survey Monkey is good for surface level tallying if you can get your client to fill out the surveys. But again, it is a simple survey tool wheres Revinate offers in depth analysis.
Stephanie MacMillan profile photo

Reevoo

We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.
Adam Farrell profile photo

Return on Investment

Revinate

  • I would not know this financial information directly.
  • I can tell you that Revinate is a vital tool in tracking all the possible reviews being sent in my our guests. We receive over 600 reviews per month from outlets all over the web and this program helps us monitor all of them in one place.
  • We receive data from all over (i.e. booking.com, Orbitz, Expedia, Travelocity, WynReview, TripAdvisor, Google, etc.)
Stephanie MacMillan profile photo

Reevoo

  • More product features awareness
No photo available

Pricing Details

Revinate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Reevoo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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