Revinate vs. Reevoo

Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features

Incentivized

Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.

Incentivized

• The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
• Ease of use if you have experience with other email platforms.
• Analytics reporting.

Incentivized

• The process of getting reviews is effective in terms of click rates and submitted reviews.
• The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness.
• Easy installation by copying a short script into the tag manager.
• Advanced mobile platform.

Incentivized

• Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
• I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
• Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.

Incentivized

• The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
• The tool is certainly aimed at established brands and top companies.

Incentivized

Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.

Incentivized

We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.

Incentivized

• Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.

Incentivized

• The boost in ROI for already great products is substantial with the viral effect of positive reviews.
• We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides.

Incentivized