Likelihood to Recommend I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud. When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Read full review Rippling shines in companies that prioritize streamlined HR operations and user-friendly experiences. It's ideal for: Growing companies: Easily manage HR as teams expand. Efficiency seekers: Automate tasks to save time and resources. Simple HR needs: Focus on core functionalities without overwhelm. Rippling might not be best for: Highly complex HR: Unique processes may require specialized solutions. Cloud-based hesitation: Some prefer traditional on-premises systems. Large international workforce: Current focus is on the US.
Read full review Pros RBAC is simple, straight forward and easy to manage Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications Read full review Clean UI - there is no ambiguity about what function each button will perform. Very easy to navigate. It is not difficult to find what is being looked for. Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters. Read full review Cons The user interface of Okta is basic and needs improvement. There's some learning curve for new users. One time integration effort is high for the initial setup. Took us around 3 weeks. Okta times out pretty quick making us login multiple times in the day. Read full review The immediate learning curve of working with workflows and recipes Building Reports from scratch can be fairly tedious and time consuming. Not streamlined because of having to drill down click by click. I am still mystified by all of the formulas that can be used to make custom reports. Rippling is robust and it takes a lot to learn what it can really do. Read full review Likelihood to Renew Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Read full review Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability Some of its features are great and some are slightly complex and not easy without vendor support.
Read full review Great product, easy to use. We've had great employee buy in at this point, and want to continue to partner with Rippling to make the live of our employees easier, more productive, and get them back to the professional roles they are good at, while offering the administrative support they need through an HRIS.
Read full review Reliability and Availability The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
Read full review I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
Read full review Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Read full review Overall customer support for Rippling have been excellent anytime that I have emailed. Their team responds usually within the day and have a great explanation on the issue and the recommendation on how to proceed going forward. I feel that the person that responds actually have a vested interest and truly cares about the issue/problem that you have.
Read full review Alternatives Considered Okta was the most expensive choise between than, but still our best bet. This was caused because they were able to integrate with 90% of our software without any headache and 10% with some studies - this work would be higher and requires more working hours from our engineers if we opted to their competitors.
Read full review Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
Read full review Scalability Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
Read full review I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment Customer experience has been a big win for us. Extremely minimal issues reported. We did not have a PAM in place at all until The Okta Identity Cloud Relatively easy to deploy. No major downtimes to deploy was a nice bonus. Read full review The organization of information increased the business efficiency Employee can search for themselves, leaving HR to do the things they need to be productive Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business. Read full review ScreenShots