Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Vizlib
Score 10.0 out of 10
N/A
Vizlib builds value-added products for Qlik Sense. Their solutions aim to empower data-driven organisations to extend their analytics capabilities. Simplicity that supports data literacy and helps data users and consumers uncover meaningful insights independently – unlocking the true potential of data. Leveraging its capabilities, the vendor states organisations go from mere data reporting to data storytelling in seconds, close the analytics loop, and significantly boost their time-to…
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Vizlib helps us make better use of our data and significantly improves our use of Qlik. If you use Qlik Sense, you need Vizlib. It provides charts and functionality that is necessary to visualize and work with data successfully. It does a great job with our data which comes from a variety of systems and files.
Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
We have figured out how to use Vizlib features on our own on many occasions. Whenever we do run into questions, the support team is very helpful and able to help us figure out how to do things quickly. I feel features are more advanced, but we know the depth is there when we’re ready to use it
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Vizlib support is awesome! We have quick turnaround times and regular updates when we open cases. It’s so good we often ask them Qlik Sense questions, rather than going to Qlik support
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
We chose Vizlib because we use Qlik Sense as our main dashboard tool. It is easy to use by our few developers. We are able to build custom visualizations and theme our dashboards with our branding which resonates with our community. Compared to other tools, it is much easier and intuitive to use, because we don’t have to learn coding
