What users are saying about
32 Ratings
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Score 8.5 out of 100
11 Ratings
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Score 4.3 out of 100

Likelihood to Recommend

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Vincere

This has been such a fantastic experience for our company, I'd recommend Vincere in a heartbeat. Fantastic service with a team who seem like they genuinely just want to help - they really seemed to care about getting us happy with their product, especially when helping us finish the data import from our old system.

I'd say it would be a good fit for a large recruitment company as the dashboards and reporting is very good. However, the low price also makes it a good option for start-ups or cost conscious firms.
Harriet O'Connor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SalesforceIQ CRM (Discontinued)
9.1
Vincere
Customer data management / contact management
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Territory management
SalesforceIQ CRM (Discontinued)
9.5
Vincere
Opportunity management
SalesforceIQ CRM (Discontinued)
8.0
Vincere
Integration with email client (e.g., Outlook or Gmail)
SalesforceIQ CRM (Discontinued)
9.5
Vincere
Quote & order management
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Interaction tracking
SalesforceIQ CRM (Discontinued)
9.5
Vincere
Channel / partner relationship management
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Marketing Automation

SalesforceIQ CRM (Discontinued)
7.4
Vincere
Lead management
SalesforceIQ CRM (Discontinued)
7.4
Vincere

CRM Project Management

SalesforceIQ CRM (Discontinued)
9.0
Vincere
Task management
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Billing and invoicing management
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Reporting
SalesforceIQ CRM (Discontinued)
9.0
Vincere

CRM Reporting & Analytics

SalesforceIQ CRM (Discontinued)
9.0
Vincere
Forecasting
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Pipeline visualization
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Customizable reports
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Customization

SalesforceIQ CRM (Discontinued)
9.1
Vincere
Custom fields
SalesforceIQ CRM (Discontinued)
9.5
Vincere
Custom objects
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Scripting environment
SalesforceIQ CRM (Discontinued)
9.0
Vincere
API for custom integration
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Security

SalesforceIQ CRM (Discontinued)
9.3
Vincere
Single sign-on capability
SalesforceIQ CRM (Discontinued)
9.5
Vincere
Role-based user permissions
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Social CRM

SalesforceIQ CRM (Discontinued)
9.0
Vincere
Social engagement
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Integrations with 3rd-party Software

SalesforceIQ CRM (Discontinued)
9.0
Vincere
Marketing automation
SalesforceIQ CRM (Discontinued)
9.0
Vincere
Compensation management
SalesforceIQ CRM (Discontinued)
9.0
Vincere

Platform

SalesforceIQ CRM (Discontinued)
9.5
Vincere
Mobile access
SalesforceIQ CRM (Discontinued)
9.5
Vincere

Recruiting / ATS

SalesforceIQ CRM (Discontinued)
Vincere
1.7
Job Requisition Management
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Company Website Posting
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Publish to Social Media
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Job Search Site Posting
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Customized Application Form
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Resume Management
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Duplicate Candidate Prevention
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Candidate Search
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Applicant Tracking
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Collaboration
SalesforceIQ CRM (Discontinued)
Vincere
1.2
Task Creation and Delegation
SalesforceIQ CRM (Discontinued)
Vincere
1.0
Email Templates
SalesforceIQ CRM (Discontinued)
Vincere
1.2
User Permissions
SalesforceIQ CRM (Discontinued)
Vincere
5.1
Notifications and Alerts
SalesforceIQ CRM (Discontinued)
Vincere
5.1
Reporting
SalesforceIQ CRM (Discontinued)
Vincere
1.2

Pros

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Vincere

  • Customer service is A1, the response is no time and the staff is super friendly and understanding at all times.
  • You can import all your data by yourself and since the interface is so simple, the learning curve is fast.
  • Bulk edit, bulk email, bulk everything lets you SAVE TIME!
  • Export is the simplest and most organized I've seen.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

Cons

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Vincere

  • Full of bugs.
  • The same data points are quoted differently across the product.
  • Removing data when you wish to leave has been a real challenge. Limited capability in the product itself and a slow to respond support team.
  • Support is poor in general.
  • Every new release provides more complexity that adds no value and compounds the many bugs in the product further.
  • Even as part of a GDPR request we found it difficult to get our data from the company, we were also charged for the privilege.
  • Support is slow and unwilling to admit where fundamental problems exist in the product. If they respond it's with a workaround rather than a fix.
  • Lots of corny comments about billing, making money, "license to Bill" are communicated from the company and in the product. Not everyone in this sector is driven by money some of us want to provide a quality service, the money is an outcome of a good job not the starting point.
  • The sales process consisted of basically lots of window dressing about the product, we were tied to 3 years and then found out most of the features we purchased the product for don't work and many still don't work nearly 3 years later.
Mark Hurren | TrustRadius Reviewer

Usability

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Vincere

Vincere 1.0
Based on 1 answer
The slow load times, buggy performance, and constant need to use workarounds make it a hugely frustrating offering, as basic as a candidate search requires the exact details to be entered or it cannot find the record in question. We struggled to get our data off their platform which should raise a very real warning for any customers who wants to leave, we were also tied into a lengthy contract, in hindsight, I should have realised the fact they felt the need to tie us in for so long suggests the product alone would not make us want to stay.
Mark Hurren | TrustRadius Reviewer

Alternatives Considered

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Vincere

I found that both had similar capabilities, I chose Vincere due to the great customer service and support and the value for money is unrivaled..
Paul Foster | TrustRadius Reviewer

Return on Investment

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Vincere

  • Accountability: Vincere has helped us shift the way we manage consultants. Everyone can see what they've done inside Vincere, the system is quite transparent so even your junior consultants can see where they need to pick things up.
  • ROI was fast for us. You move from an old system to a modern platform like Vincere and it's like turning on the lights. Just having the mobile app was a revelation to us! Then you add on the dashboards, the LinkedIn integration, the constant upgrades.
  • Analytics: we used to track everything on Excel and whiteboards. We've since shifted that to the automated reporting inside Vincere.
Sarah Tutty | TrustRadius Reviewer

Screenshots

Pricing Details

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Vincere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

SalesforceIQ CRM (Discontinued)
9.5
Vincere
1.2

Usability

SalesforceIQ CRM (Discontinued)
Vincere
1.0

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