Scout vs. Splunk Infrastructure Monitoring

Scout does a fantastic job with all of the modules and it is easy to navigate. A nice addition was the cyber security module. I can not think of a less appropriate scenario.

Incentivized

Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.

Incentivized

• I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
• I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.

Incentivized

• SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
• SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
• SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
• SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.

Incentivized

• There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators.

Incentivized

• Better integration with our clients (native mobile clients SDKs will be great).
• A way to easily tag filters and move them across metrics/formula.
• Alert system to easy false [alarm] and hard to configure.
• Be able to have group more dimensions (and have more values on each).

Incentivized

Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net

Incentivized

I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.

Incentivized

I've already explained why this product beats Excel hands down in time and money. I also love the way it sends you an email when you forget any due diligence or testing that needs to be done.

Incentivized

They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.

Incentivized

• I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution.
• This solution pays for itself with the time saved from not looking at spreadsheets.
• When the regulators come and they ask for a assessment I can get it for them in very short order.

Incentivized

• Reduced downtime.
• Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
• Helped us find historical info about instances/apps.

Incentivized