TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sendspark

    Score10 out of 10
    N/ASendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.

    $0

    per month per user

    Zight

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

    $0

    for individuals who need a quick share tool

    Pricing
    SendsparkZight
    Editions & Modules
    No answers on this topic
    Free
    $0
    for individuals who need a quick share tool
    Create
    $12.95
    per month per user
    Collaborate
    $15.00
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    SendsparkZight
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing on commercial plans.
    More Pricing Information
    Community Pulse
    SendsparkZight
    Considered Both Products
    Sendspark
    Chose Sendspark
    While Sendspark has a bit less functionality than popular rivals such as Loom and CloudApp, its affordability and simplicity have ultimately caused us to stick around. We are confident with the continued upgrades and functionality Sendspark is developing, it will continue to be …
    Incentivized
    Chose Sendspark
    I've looked at many other video tools in the past, and this was the first that jumped to the front of the list for me. SendSpark makes it quick and easy to shoot a video for a welcome/onboarding message, or a personal response to a client, or an over-the-shoulder training. AND …
    Incentivized
    Zight
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    54 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    54 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    SendsparkZight
    Small Businesses
    Snagit
    Score9.7 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Snagit
    Score9.7 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Snagit
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SendsparkZight
    Likelihood to Recommend
    10.0
    (54 ratings)
    9.0
    (29 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SendsparkZight
    Likelihood to Recommend
    Sendspark
    In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
    Read full review
    Zight
    When it comes to client-facing roles, this functionality is key. Before, I had to use an internal clipping or snipping tool and then download the content then share it as an attachment. With Zight, I simply capture what I want, then easily share a link that can be accessed within minutes by the ones I am engaging with. It is very easy to collaborate and clearly communicate. I would not recommend using it for internal documentation. Having too many screenshots might be hard to manage.
    Incentivized
    Read full review
    Pros
    Sendspark
    • Ease of use - one click to record & one click to copy the thumbnail/URL.
    • Video quality is consistently high.
    • CTA implementation through templates is a huge time saver.
    • Clean interface and virtually no learning curve.
    • Works well across platforms, including mobile.
    Read full review
    Zight
    • Cropping the images: allows what I need people to focus on be front and center
    • Arrows: I almost always point to something important that needs to be highlighted
    • The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.
    Incentivized
    Read full review
    Cons
    Sendspark
    • I would love a PWA app so that there's a quick means to connect on-the-go.
    • Increased Integration Usage - I need to add Sendspark to my new CRM platform and currently cannot do so.
    • Lack of personalized green screen functionality - This feature is a must and hopefully there will be updates in the future.
    Read full review
    Zight
    • The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
    • Lots of updates receiving when download the app and used, So update must be come at particular time
    • I had to reinstall the app whenever the app getting crashed. I did it once
    Incentivized
    Read full review
    Likelihood to Renew
    Sendspark
    Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
    Read full review
    Zight
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Incentivized
    Read full review
    Usability
    Sendspark
    No answers on this topic
    Zight
    If someone is used to using internal screen capture software Zight may have a small learning curve. Luckily, once you get the hang of your new capture method, it is a quick process. Updates can be tedious. Although I am glad the team is working on the application and consistently improving it.
    Incentivized
    Read full review
    Reliability and Availability
    Sendspark
    Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
    Read full review
    Zight
    No answers on this topic
    Performance
    Sendspark
    Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
    Read full review
    Zight
    No answers on this topic
    Support Rating
    Sendspark
    No answers on this topic
    Zight
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Incentivized
    Read full review
    Implementation Rating
    Sendspark
    No answers on this topic
    Zight
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Incentivized
    Read full review
    Alternatives Considered
    Sendspark
    Loom provides all basic features of screen recording software but because they are established now, they sometimes fail to work on customer feedback while Sendspark is always innovative e.g one of the life-saving features is a link to share with customers to record their testimonials which other software are not doing.
    Read full review
    Zight
    The tools I have used in the past weren't available in the tool selector! Basically, I've mostly used Jing which I found to be quite clunky. The user interface is unnecessarily complicated and sharing files is more difficult. Trying CloudApp once was enough to see how much more superior it was to Jing! Honestly, if you need a tool that will help you take screenshots to help you communicate better with your team, give it a try!
    Read full review
    Scalability
    Sendspark
    I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
    Read full review
    Zight
    No answers on this topic
    Return on Investment
    Sendspark
    • A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
    • Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
    • Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.
    Read full review
    Zight
    • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
    Incentivized
    Read full review
    ScreenShots

    Sendspark Screenshots

    Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions

    Zight Screenshots

    Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content