Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.
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Zight
Score 8.7 out of 10
Small Businesses (1-50 employees)
Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.
Anytime we onboard a new client Sendspark sends all customer's details back to Hubspot. This is so handy as it's an automated process. If you prefer to use Zoho then no problem. It's in Sendspark as well. It would be great to use webhooks and API. But it's coming very soon.
Loom provides all basic features of screen recording software but because they are established now, they sometimes fail to work on customer feedback while Sendspark is always innovative e.g one of the life-saving features is a link to share with customers to record their …
No brainer. Stick with what is easy, has great customer service, and more functionality to be unique to your brand. Sendspark is the way to go for simplicity and the pricing is more affordable.
Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a …
While Sendspark has a bit less functionality than popular rivals such as Loom and CloudApp, its affordability and simplicity have ultimately caused us to stick around. We are confident with the continued upgrades and functionality Sendspark is developing, it will continue to be …
Pretty much similar in terms of delivery and usability. Both have a free version. But I like the flexibility of storage on demand as well as the UI seems to be more adaptable with Sendspark. In terms of functionality there is room for improvement thought but it is still early …
I see a lot more flexibility and room for growth in Sendspark. The team is very [responsive and has] an excellent direction and roadmap of how they want to grow Sendspark. The ability to have Video Landing Pages is awesome and their video engagement analytics is superb as well. …
Sendspark stands among other solutions due to the perspective behind the tool. They are trying to improve business conversion and client experiences by humanizing and customizing the touchpoints across different channels. People got tired of simple emails and tasteless contacts;…
Camtasia is fine but it is not as simple to use, is not cloud-based, and the client has to download software to record their own screen and respond to your emails.
Best all-around choice. It may not be as specialized as the others but it gives you the ability to do everything you need to get done as a solo freelancer without having to pay 3 different subscriptions for video tools that all do the same thing in a slightly different way.
I used Loom before Sendspark and I think SendSpark is more economical and startup-friendly. Loom started off great and had a free plan. Eventually, things started getting pretty expensive and they started shutting down the free plan bit by bit till it became very limited. …
Zight is more of an all-in-one visual communication tool — it supports screenshots, GIFs, and video recording, whereas Loom is primarily optimized for video messaging. When compared to Loom, Zight offers more robust video editing and lets you annotate while recording. Zight
AI …
Director of UX development, social media and SEO/SEM
Chose Zight
Zight is more integrated and easier to use in most cases. Zight has many functions that overlap with its competitors; however, in many cases, the quick and lightweight functionality allows Zight to outshine or incorporate with the competitors' workflow. Zight can be helpful as …
We've been using Loom too in its early days. Loom vs CloudApp really boils down to personal preference. If you're using screen recording more, then Loom, if you take a lot of screenshots and annotate them, then CloudApp. The pricing is very similar, with CloudApp a bit more …
It's probably easier to do recordings via zoom right now. In my opinion, if CloudApp could get the Video Editor & Trimmer to actually work properly, that would be incredible. I created some videos, spent a ton of time to edit them exactly how I wanted, cutting many segments. …
The closest product to CloudApp that I've used has been Photoshop. Though, they're both very different. Photoshop has better editing qualities and abilities. Whereas, I appreciate the nimbleness, efficiency and flexibility that CloudApp has to offer. CloudApp also allows …
I like Loom better personally. It is easier to use in a creative way and made to be fun. CloudApp is more serious and better for professional settings.
The only other competitor I'm aware of is Droplr. I liked the clean, white interface of CloudApp as well as the rest of their user interface. It's been fairly intuitive to figure out. The one thing Droplr had integrated before CloudApp was "work spaces" where you could easily …
In the world of screenshot taking and sharing, there isn't much. Jing, AwesomeScreenshot, and others have been used in the past, but CloudApp is the one with the best UX, has the best-integrated capture and sharing features, and the best cross-platform compatibility (desktop …
The tools I have used in the past weren't available in the tool selector! Basically, I've mostly used Jing which I found to be quite clunky. The user interface is unnecessarily complicated and sharing files is more difficult.
Trying CloudApp once was enough to see how much more …
Dropbox is nice, but if you try to share to an email address outside of your domain name, there are additional setting you need to do per image. That’s too tedious for quick chatting at work.
I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, …
Co-Founder & Chief Strategist of MindGame Marketing
Chose Zight
We have used more screen grab/screenshot technologies than I care to remember. Many had one or two things that worked fairly well. the problem was having to annotate, adjust and edit out sensitive information using multiple programs just took too long but I thought I had no …
I have Snagit, but I find the interface a nuisance and resent the amount of time it takes to do simple annotations. The same can be said for Voila, and a few others I can not longer remember.
It's very fast and allows to share images and gifs (which none of the tools I tried allows). In addition, it allows you to edit screenshots, which is essential to our job.
I like how in Jing allows you to choose how you want to export the content and it is simple to find everything. However, cloud app helps to do a lot of things that were never a possibility with Jing, such as blurring content, face bubble on videos and it generates links much …
Droplr worked great for us, until it didn't. After a new OS X version was released the app stopped working. We have not had this problem with Cloud app.
In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.
Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
If someone is used to using internal screen capture software Zight may have a small learning curve. Luckily, once you get the hang of your new capture method, it is a quick process. Updates can be tedious. Although I am glad the team is working on the application and consistently improving it.
Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a workflow because it's always easier for (most) people to type an email than add the layers of vulnerability to a prospect that comes with a video. Sendspark is affordable, by far the easiest to use and, on the rare occasion, we've needed them, the support is very responsive. If you want to get your employees - or more especially yourself - to follow through on using video in your sales|marketing|customer support then I suggest you seriously consider Sendspark (unless you're one of our competitors :) )
Zight is more of an all-in-one visual communication tool — it supports screenshots, GIFs, and video recording, whereas Loom is primarily optimized for video messaging. When compared to Loom, Zight offers more robust video editing and lets you annotate while recording. Zight AI is a major differentiator: Zight uses AI to generate video summaries, chapters, automatic transcriptions, titles, and even translates in 50+ languages. Loom has AI features too (summaries, filler-word removal), but Zight’s feel more powerful for documentation use. Snagit is not cloud native which makes it a bit harder to use. Zight uses links to easily share content with others.
I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.