ShipperHQ vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShipperHQ
Score 10.0 out of 10
N/A
ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.
$250.50
per month
WooCommerce
Score 8.1 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
ShipperHQWooCommerce
Editions & Modules
Essentials Plan
$100.00
month
Standard Plan
$250.00
month
Pro Plan
$400.00
month
Enterprise
call for pricing
month
No answers on this topic
Offerings
Pricing Offerings
ShipperHQWooCommerce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$250 hourNo setup fee
Additional DetailsPricing may vary per platform as feature availability can vary per platform.Contact sales team for pricing
More Pricing Information
Features
ShipperHQWooCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ShipperHQ
10.0
2 Ratings
26% above category average
WooCommerce
6.2
84 Ratings
21% below category average
Website integration10.02 Ratings6.984 Ratings
Product catalog & listings00 Ratings6.983 Ratings
Product management00 Ratings6.384 Ratings
Bulk product upload00 Ratings2.067 Ratings
Branding00 Ratings6.973 Ratings
Mobile storefront00 Ratings6.377 Ratings
Product variations00 Ratings6.977 Ratings
Visual customization00 Ratings6.881 Ratings
CMS00 Ratings6.963 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ShipperHQ
8.0
2 Ratings
2% above category average
WooCommerce
4.5
81 Ratings
54% below category average
Shipping10.02 Ratings2.073 Ratings
Custom functionality5.92 Ratings5.775 Ratings
Multi-site management00 Ratings1.640 Ratings
Order processing00 Ratings6.379 Ratings
Inventory management00 Ratings6.978 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
ShipperHQ
-
Ratings
WooCommerce
6.2
80 Ratings
20% below category average
Abandoned cart recovery00 Ratings6.852 Ratings
Checkout user experience00 Ratings5.680 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
ShipperHQ
-
Ratings
WooCommerce
5.7
75 Ratings
37% below category average
eCommerce security00 Ratings5.775 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
ShipperHQ
-
Ratings
WooCommerce
5.2
83 Ratings
36% below category average
Promotions & discounts00 Ratings5.780 Ratings
Personalized recommendations00 Ratings5.066 Ratings
SEO00 Ratings5.072 Ratings
Best Alternatives
ShipperHQWooCommerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ShipperHQWooCommerce
Likelihood to Recommend
8.9
(3 ratings)
7.1
(84 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(3 ratings)
Usability
8.0
(1 ratings)
7.1
(3 ratings)
Support Rating
10.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
ShipperHQWooCommerce
Likelihood to Recommend
ShipperHQ (WebShopApps)
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
Read full review
Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
ShipperHQ (WebShopApps)
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
Read full review
Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
Read full review
Cons
ShipperHQ (WebShopApps)
  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
Read full review
Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
Read full review
Likelihood to Renew
ShipperHQ (WebShopApps)
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
ShipperHQ (WebShopApps)
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
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Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Support Rating
ShipperHQ (WebShopApps)
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
Read full review
Automattic
not muh support
Read full review
Alternatives Considered
ShipperHQ (WebShopApps)
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
Read full review
Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Return on Investment
ShipperHQ (WebShopApps)
  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
Read full review
Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Read full review
ScreenShots

ShipperHQ Screenshots

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