Sitecore Send vs. WhatCounts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sitecore Send
Score 9.9 out of 10
N/A
Sitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.
$10
Per Subscriber
WhatCounts
Score 9.0 out of 10
N/A
WhatCounts is a popularly-used, global enterprise level suite of email marketing tools from the company of the same name founded in 2000 and headquartered in Atlanta, GA. Their customers range from Costco, FoxNews.com, the Seattle Times, Red Lion Hotels, and number over a thousand. Central to the platform is... email. From that it handles advanced segmentation, customer lifecycle building and automation, and personalization. WhatCounts bills itself as a full service marketing agency with…N/A
Pricing
Sitecore SendWhatCounts
Editions & Modules
Starting Price
$10.00
Per Subscriber
Maximum Price
$760.00
Per Subscriber
No answers on this topic
Offerings
Pricing Offerings
Sitecore SendWhatCounts
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sitecore SendWhatCounts
Top Pros
Top Cons
Features
Sitecore SendWhatCounts
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Sitecore Send
8.1
9 Ratings
0% below category average
WhatCounts
9.0
2 Ratings
10% above category average
WYSIWYG email editor8.69 Ratings9.02 Ratings
Dynamic content7.68 Ratings10.01 Ratings
Ability to test dynamic content7.58 Ratings9.01 Ratings
Landing pages9.07 Ratings9.02 Ratings
A/B testing8.76 Ratings9.02 Ratings
Mobile optimization8.48 Ratings10.02 Ratings
Email deliverability reporting8.99 Ratings9.02 Ratings
List management9.19 Ratings9.02 Ratings
Triggered drip sequences5.26 Ratings7.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Sitecore Send
9.0
8 Ratings
15% above category average
WhatCounts
10.0
2 Ratings
26% above category average
Dashboards9.08 Ratings10.02 Ratings
Standard reports8.98 Ratings10.02 Ratings
Custom reports9.26 Ratings10.01 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Sitecore Send
8.0
6 Ratings
6% below category average
WhatCounts
8.8
1 Ratings
3% above category average
URL Validation8.96 Ratings9.01 Ratings
Link Tracking9.26 Ratings9.01 Ratings
Image Validation8.96 Ratings8.01 Ratings
Inbox Display9.15 Ratings10.01 Ratings
Email Accessibility Tools8.86 Ratings9.01 Ratings
Spelling and Grammar Check1.15 Ratings10.01 Ratings
Spam Testing9.06 Ratings7.01 Ratings
Email Previews9.16 Ratings8.01 Ratings
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All AlternativesView all alternativesView all alternatives
User Ratings
Sitecore SendWhatCounts
Likelihood to Recommend
8.3
(9 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Sitecore SendWhatCounts
Likelihood to Recommend
Sitecore
In my opinion, for content sites such as blogs and magazines, Moosend is highly recommended. For ecommerce sites, not recommended as SMS marketing feature not added with Moosend.
Read full review
Whatcounts
How big is your email list? For the money WhatCounts allows us to manage a large list and gives us great tools. If you have a small list this product might be more than you need. How many emails do you want to send? WhatCounts charges by the email and of course you get a better price per email the more emails you send. If you will not be sending many emails or are sending to a small list WhatCounts might not be the right tool for you.
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Pros
Sitecore
  • Moosend is the best application to trace the business development and to create ideas through email marketing
  • This tool is helpful in the atomization of developments on a certain level
  • It promotes business opportunities in the market with innovation and ideas
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Whatcounts
  • Email marketing with customized templates
  • Sending Catchy SMS to the existing customer base
  • Integrating with company's CRM to manage data
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Cons
Sitecore
  • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
  • Free plan users have limited customer support.
Read full review
Whatcounts
  • Some of the list management tools were hard to find at first but now I use them every month. If I could change one thing I would allow the account details filter window to show all the available slots with no scrolling and I would add a feature to set / reset all selections on the dropdowns.
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Support Rating
Sitecore
No answers on this topic
Whatcounts
We have a great representative. She schedules regular calls with our team and helps us learn new ways to use the tool. We get great personal support. I know she has many other clients but I always feel like she has time for me and genuinely enjoys working with our team.
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Alternatives Considered
Sitecore
Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
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Whatcounts
Whatscount have always provided data to evaluate about the campaigns and its responses. More customization are present to add create campaigns that resonates customer needs. The reports provided us insights about the effectiveness of our promotional campaigns and decide the areas to improve customer attraction.
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Return on Investment
Sitecore
  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
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Whatcounts
  • Customer reach was increased and that generated more responses
  • The ratio of Emails opened and sign-ups through hyperlink on Email gave us an idea about the effectiveness of the campaigns
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ScreenShots