Smith.ai Live Website Chat vs. Solvemate
Smith.ai Live Website Chat vs. Solvemate
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 | |
Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month |
Smith.ai Live Website Chat | Solvemate | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | — | ||||||||||||||
More Pricing Information |
Smith.ai Live Website Chat | Solvemate | |
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Top Pros |
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Top Cons |
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Smith.ai Live Website Chat | Solvemate | |
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Small Businesses | Gist Score 9.6 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smith.ai Live Website Chat | Solvemate | |
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Likelihood to Recommend | 9.1 (15 ratings) | - (0 ratings) |
Usability | 8.6 (9 ratings) | - (0 ratings) |
Support Rating | 9.0 (14 ratings) | - (0 ratings) |
Smith.ai Live Website Chat | Solvemate | |
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Likelihood to Recommend | Smith.ai | Solvemate No answers on this topic |
Pros | Smith.ai | Solvemate No answers on this topic |
Cons | Smith.ai | Solvemate No answers on this topic |
Usability | Smith.ai | Solvemate No answers on this topic |
Support Rating | Smith.ai | Solvemate No answers on this topic |
Alternatives Considered | Smith.ai | Solvemate No answers on this topic |
Return on Investment | Smith.ai | Solvemate No answers on this topic |
ScreenShots | Smith.ai Live Website Chat Screenshots |