Sophos Phish Threat vs. Webroot Email Security Powered by Zix

If you're looking for a tool to maximize digital productivity without hindering the effectiveness of your workforce, Sophos is a great tool. It quickly & safely manages the threat level across all of our digital channels to reduce the potential engagement with fishy characters or websites that might present vulnerabilities.

Incentivized

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Incentivized

• Set up an easy-to-use low overhead system of training and protection.
• Works through a single pane of glass when using other Sophos products.

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• It should be easier to follow up with a user when they haven't completed training.
• More options for reporting would be nice.
• Better choice of users as all emails have been imported (aliases, dist. list. etc) taking up licenses.

Incentivized

• Ease of use. Other competitors platform is WAY easier to use and customize.
• You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
• The Zix Protect platform is a complete joke to customize and use.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is easy to use and setup. You can schedule the Phish email test to be
sent out in the future or right away. You can also send to all users in
your list as well as stagger so all users do not get the email at the
same time and tell each other there is a test going on

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Support is solid but not spectacular. While I haven't used support for Phish Threat specifically, this is a general rating for Sophos' support across the board. It could be easier to find the FAQ or other information I need, but when I've needed to reach out to support they've been good to work with.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter

Incentivized

• ROI seems to be there though I have no direct stats.
• Positively impacts my web-browsing experience. As an Account Executive, it enables me to do my company research quickly without engaging with any bad actors.
• It runs in the background so it never impedes my workflows.

Incentivized

• Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted.
• Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something.

Incentivized