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Top Rated
61 Ratings
145 Ratings
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Score 7.5 out of 100

Zix Email Threat Protection

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Top Rated
61 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Symantec Endpoint Security

If you want you could think of the industry standard for protection as Symantec [Endpoint Security], if you get the appropriate suite you end up with a solid defense against the outside world. It is also appropriately priced costing us about 10k per year for the 450 Licenses we have. If you are actively being attacked by the CIA or FBI I would spend more money though no amount of money will really matter at that point but if you are just going up against your standard dark forces of the outside then I would recommend this for your endpoint security. It is a solid foundation to build your security stack off of.
Sean Muller | TrustRadius Reviewer

Zix Email Threat Protection

Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Symantec Endpoint Security
8.5
Zix Email Threat Protection
Anti-Exploit Technology
Symantec Endpoint Security
8.4
Zix Email Threat Protection
Endpoint Detection and Response (EDR)
Symantec Endpoint Security
8.6
Zix Email Threat Protection
Centralized Management
Symantec Endpoint Security
8.5
Zix Email Threat Protection
Hybrid Deployment Support
Symantec Endpoint Security
8.8
Zix Email Threat Protection
Infection Remediation
Symantec Endpoint Security
8.1
Zix Email Threat Protection
Vulnerability Management
Symantec Endpoint Security
8.5
Zix Email Threat Protection
Malware Detection
Symantec Endpoint Security
8.8
Zix Email Threat Protection

Pros

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 10.0
Based on 1 answer
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
Anonymous | TrustRadius Reviewer

Usability

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.2
Based on 23 answers
Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

No score
No answers yet
No answers on this topic

Support Rating

Symantec Endpoint Security

Symantec Endpoint Security 7.6
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 4 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

Implementation Rating

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

Symantec Endpoint Security

More robust options and protections than Malware Bytes. Better overall detection and alerting to security issues. The overall ROI was better for us and we felt would also give us a stronger line of defense in our overall security strategy. We chose Symantec Endpoint because it gave us a top notch product in a price point we wanted.
Eric Krueger | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Return on Investment

Symantec Endpoint Security

  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users
Sam Figueroa | TrustRadius Reviewer

Zix Email Threat Protection

  • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
  • Zix bolsters our image and shows folks we're serious about their privacy.
  • It not only helps me but helps me rest assured that all of my agents clients are protected.
Parrish Peachee | TrustRadius Reviewer

Pricing Details

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec Endpoint Security
7.8
Zix Email Threat Protection
9.4

Likelihood to Renew

Symantec Endpoint Security
9.1
Zix Email Threat Protection
10.0

Usability

Symantec Endpoint Security
9.1
Zix Email Threat Protection
9.2

Reliability and Availability

Symantec Endpoint Security
9.0
Zix Email Threat Protection

Support Rating

Symantec Endpoint Security
7.6
Zix Email Threat Protection
9.0

Implementation Rating

Symantec Endpoint Security
6.4
Zix Email Threat Protection

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