Symphony Talent, now with SmashFlyX vs. Zoho Recruit

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it

Zoho recruit is very well suited to organizations that are in a growing stage with at least 50 hires a year. It is very appropriate for bulk scrutiny of resumes, integrating with other platforms for data, and for scheduling and tracking interviews. It is not very well suited for smaller organizations.

• Ability to track candidates engagements with requisitions
• Personalized email campaigns
• Ability to post requisitions in different job sites
• Easy to integrate other systems with SmashFly
• Talent Network Forms

• Having both ATS & CRM in the same software allowing hiring professionals to make it more personal while allowing them to fully guide every step.
• Modest pricing great for smaller growing businesses to begin with especially with a free version that provides more than what a lot of others provide without paying extra.
• Zoho is known for top notch support and customer service especially after their explosion in 2016. They also provide 24/5 customer support for any shift at any company Monday - Friday.
• The software is very small business friendly considering other alternatives however, even for enterprises that can afford their higher tiers they bring a substantial amount of add-ons for aswell.

• Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

• Zoho Recruit has difficulty integrating with other services that are not directly part of the Zoho suite, which is demonstrated by wanting to use a funnel management based CRM to include employee information, and Zoho Recruit's platform not allowing it because it doesn't meet some integrations beyond their suite.
• You can't create portals where people can post their resume and quick contact information, and this can be a bit limiting for those who directly need employees to send their information to an easily accessible service where it can be conveniently reviewed and separated from the rest.
• In terms of deployment, Zoho Recruit does not have such good adaptability when working from mobile, as evidenced by its application tracking function with the mobile version of the Zoho Recruit website, which does not let you send direct messages to candidates because the platform is closed unexpectedly.

We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

Zoho Recruit customer support is extremely responsive. They have a Live Chat feature which allows you to connect with a representative in real time and discuss your issues. The reps have answered most of my questions, and quickly shared links to FAQs, or shared screenshots. The entire discussion is emailed to you upon completion. Features not available have been added to their requested feature list

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.

• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

• I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
• We did not need to hire more HR managers as the system helped to manage the processes automatically.
• We saved money with Zoho Recruit for sure. And this was very best.