What users are saying about
91 Ratings
91 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

TweetDeck

Tweetdeck is suited for both individual and team use. It's good for monitoring upcoming tweets - you can perform a live content board of tweets. It is especially good to use when team members go on holiday and you want to ensure that content goes out. The main issue with TweetDeck is its ability to schedule and post video content.
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Pros

TweetDeck

  • Automating and scheduling tweets
  • Monitoring what your industry peers, thought leaders, and supporters are saying
  • Giving you the ability to respond in real time
  • Hashtag/keyword monitoring
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Cons

TweetDeck

  • The user interface can be a bit busy. Having columns is nice but can also be a bit chaotic at times.
  • No analytics. I am a fan of measuring the impact of tweets/posts. How many click throughs did I get? It would be nice if this were tracked in TweetDeck.
  • Go beyond Twitter and Facebook. What about LinkedIn, Google+, and Wordpress integrations? These are things that HootSuite and Social Inbox have but TweetDeck does not.
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Likelihood to Renew

TweetDeck

TweetDeck 7.1
Based on 16 answers
I'm no longer a social media specialist at this time.
Rita Heidtman profile photo

Usability

TweetDeck

TweetDeck 7.7
Based on 2 answers
It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
Vinny Poliseno profile photo

Reliability and Availability

TweetDeck

TweetDeck 8.4
Based on 2 answers
TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
Vinny Poliseno profile photo

Performance

TweetDeck

TweetDeck 8.0
Based on 1 answer
Besides posting multiple times when stuck in a loop not other real issues.
Vinny Poliseno profile photo

Support

TweetDeck

TweetDeck 3.6
Based on 2 answers
I've never seen any real customer service for this tool.
Vinny Poliseno profile photo

Implementation

TweetDeck

TweetDeck 10.0
Based on 1 answer
Easy download and launch of application.
Vinny Poliseno profile photo

Alternatives Considered

TweetDeck

Sysomos, Radian6, Meltwater Buzz, UberVu
Vinny Poliseno profile photo

Return on Investment

TweetDeck

  • Allows us to respond to constituents in the most timely manner possible – saving us time and time is money.
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Pricing Details

TweetDeck

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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